Fuelling the controversy on Uber's arrival: A comparative media analysis of Paris and Montreal

Lesteven, Gaële; Godillon, Sylvanie

doi:10.1016/j.cities.2020.102864

Cited by 12 publications

(3 citation statements)

References 18 publications

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“…Taxi drivers in many countries periodically protested against Uber because their services competed strongly against traditional taxi services. According to Lesteven and Godillon (2020), the public opinion about Uber, as shaped by the media, is contradictory because the media can dramatize disputes and force policymakers to take a stand. Therefore, many protests resulted in either fines or service bans for Uber.…”

Section: Methodsmentioning

confidence: 99%

Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

Chi

Lin

2022

Manage Decis Econ

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This paper explores the business strategies of car‐sharing platforms between 2020 and 2021, during the COVID‐19 pandemic. The study conducted a systematic review and adopted a dynamic capabilities approach; it analyzes 231 online articles concerning Uber, Ola, and Grab to demonstrate 6S sub‐constructs: SAFETY, SCAN, SYSTEM, SUPPORT, SPREAD, and SPEED. The findings suggest that developing safe riding experiences, identifying threats through technology, realigning culture/structure through financial/community support, and expanding delivery services are necessary strategies to combat the pandemic. The new normal has managerial and policy implications on how businesses in the sharing economy sector adapt to radical and dynamic environments.

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Section: Methodsmentioning

confidence: 99%

Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

Chi

Lin

2022

Manage Decis Econ

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“…In cities around the world, the introduction of on-demand ride-hailing led to significant controversy, as well as disruption to both the transportation system and associated regulatory structures (Brail, 2018). Furthermore, extensive media coverage of street protests dramatized the controversies in the public imagination (Lesteven & Godillon, 2020). Researchers have emphasized that the introduction of on-demand ride-hailing services presented a challenge to the traditional transportation framework.…”

Section: On-demand Ride-hailing Policymentioning

confidence: 99%

Policymaking and Planning for On-Demand Ride-Hailing in Toronto and Vancouver: Explanatory Factors and Policy Implications

Peace

2024

Preprint

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On-demand ride-hailing has been noted as being among the first in a new wave of technology-enabled transportation services to have a widespread impact in cities around the world. Due to its disruption of established transportation systems and regulatory structures, policymakers and planners have introduced a variety of responses for on-demand ride-hailing. This paper presents findings from expert interviews to understand the underlying processes associated with policymaking and planning for on-demand ride-hailing in Toronto and Vancouver. Results suggest that both structural and experiential factors influence policymaking and planning in this area. Furthermore, results point to a significant trend: the integration of on-demand ride-hailing into existing regulatory structures. Should other emerging transportation technologies follow a similar trajectory to on-demand ride-hailing, this trend suggests that other emerging transportation technologies may also become integrated into existing structures as policymakers respond to future challenges.

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“…Recently, incumbent companies of the taxi sector have shown responses ranging from being rather defensive to downright resistant towards Uber as a newcomer [10,11]. Local authorities, on their part, have been governing back-and-forth with mixed policy outcomes, that have often benefitted special rather than the general interest in the market of ridesharing [3,12,13].…”

Section: Introductionmentioning

confidence: 99%

Institutional Strategies in the Ridesharing Economy: A Content Analysis Based on Uber’s Example

Distelmans

Scheerlinck²

2021

Sustainability

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Recently, scholars have paid growing attention to ridesharing economy firms’ institutional work to obtain legitimacy. More specifically, they have pinpointed the need for further research to better understand the actions of institutional entrepreneurs across geographical contexts. In this paper, we investigate Uber’s institutional strategies in the Brussels Capital Region from 2014 to 2020. Using the theoretical lens of institutional entrepreneurship, we apply content analysis of press media to analyse Uber in relation to authorities, incumbents, drivers and users. We also delve into the tactical aspects of Uber’s institutional work. The findings show that during the first years of operation, Uber predominantly used strategies of framing and lobbying. The company also made diverse articulations of theorization, collaboration, and negotiation. A more inductive reasoning reveals that market strategies also have a part in Uber’s institutional work. According to the findings, Uber’s quest for legitimacy in Brussels was not an unqualified success, due to conflicts and special interests complicating the market. We formulate recommendations on how actors may build a more sustainable market of ridesharing and provide some reflections on the theoretical framework.

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Fuelling the controversy on Uber's arrival: A comparative media analysis of Paris and Montreal

Cited by 12 publications

References 18 publications

Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

Policymaking and Planning for On-Demand Ride-Hailing in Toronto and Vancouver: Explanatory Factors and Policy Implications

Institutional Strategies in the Ridesharing Economy: A Content Analysis Based on Uber’s Example

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