From EDI to Internet commerce: the BHP Steel experience

Chan, Caroline; Swatman, Paula M. C.

doi:10.1108/10662240010312039

Cited by 73 publications

(75 citation statements)

References 19 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This finding validated previous studies (e.g. ; Chan and Swatman, 2000;Davenport and Brooks, 2004;Raisch, 2001;de Burca et al, 2005). Despites these benefits of inter-organizational integration, this study identified internal cross functional process integration as the key of supply chain initiatives in the organizations surveyed.…”

Section: Discussionsupporting

confidence: 79%

Collaborative Supply Chain in the Digital Age: A Case Study of its Extent of Adoption by Indigenous Organizations in Building Inter-and Intra-firm Alignments

Awa¹,

Awara²,

Emecheta³

2010

CIS

View full text Add to dashboard Cite

The term collaborative supply chain or SCM is a social software package that promises inter-and intra-firm alignments and information sharing to assure outstanding performance of the whole. It involves integrating resources and automating transactions across traditional boundaries to build mutually benefiting competitive advantage. SCM in the digital age encompasses accessibility of internal activities and measurement metrics by external parties as well as optimization of processes for mutual improvement in customer service, and reduction of inventory level and associated cost; good business relationships built on trust and minimized selfishness; and long term flexibility and adaptability evidenced by co-creation of products along the value chain. Apparently, experience has shown too many firms avoid engagement in this extensive supply chain integration, perhaps for fear of breeding conflicts. The paper viewed the current practice of SCM by studying the experiences and insights of 108 managers/officers, drawn from eight indigenous firms. The benchmark for selection was that the subject must be directly involved in supply chain initiatives and case study interviews were used for the survey. The finding unravelled discrepancy between the ideals of theories of SCM and actual practice; no consensus about its meaning, multiple supply chain collaboration compounds the problem even the more, and most times it may be difficult to meet the laid down conditions. Firms easily embrace internal cross functional integration and shun inter-organizational integration, perhaps because they want to build unique competitive advantage. Therefore more orientations should be done to educate managers on the ideals of SCM, especially on the area of dissuading selfish maximization of profits.

show abstract

Section: Discussionsupporting

confidence: 79%

Collaborative Supply Chain in the Digital Age: A Case Study of its Extent of Adoption by Indigenous Organizations in Building Inter-and Intra-firm Alignments

Awa¹,

Awara²,

Emecheta³

2010

CIS

View full text Add to dashboard Cite

show abstract

“…Much research has focused on specific sectors of the economy, such as commercial distribution (Doherty, Ellis-Chadwick, & Hart, 1999;O'Keefe, O'Connor, & Hsiang-Jui, 1998), industry (Chan & Swatman, 2000;Chaston & Mangles, 2002;Kula & Tatoglu, 2003), the communications sector (Vadapalli & Ramamurthy, 1997), the banking and finance sector (Corbitt, 2000), or tourism (Raymond, 2001;Wang & Cheung, 2004). Researchers have often examined the specific problems faced by SMEs when they adopt and use e-commerce on the Internet (Auger & Gallaugher, 1997;Chappell & Feindt, 2000;Chaston & Mangles, 2002;Daniel, Wilson, & Myers, 2002;Fillis, Johannson, & Wagner, 2004;Kula & Tatoglu, 2003;Matlay & Addis, 2003;McGowan & Durkin, 2002;O'Keefe et al, 1998;Poon & Swatman, 1997Sadowski, Maitland, & Dongen, 2002;Walczuch, Braven, & Lundgren, 2000).…”

Section: Previous Studies On Adoption Of Internet As a Marketing Channelmentioning

confidence: 97%

An Integrated Model of the Adoption and Extent of E-Commerce in Firms

2007

View full text Add to dashboard Cite

This work aims to explain firms’ decisions to adopt Internet-based e-commerce, and the extent to which the adopters subsequently implement e-commerce to commercialize their products and services. We examine various types of factors previously considered by the literature (competitive environment, organizational characteristics, strategic orientation, innovative capacity, managers’ characteristics, IT equipment possessed and the use made of it). The analytical model developed here on the basis of a sample of 2,038 firms suggests that the factors influencing the adoption decision are different from those that eventually influence the results of firms’ commercial operations on the Internet. Likewise, we discuss the contribution of each type of determinant and the implications. Copyright International Atlantic Economic Society 2007Internet based e-commerce, firms, IT diffusion, M00, 032,

show abstract

“…Esteves (2009) attribute this trajectory to the fact that a majority of manufacturing SMEs are still in the lower stages of adoption as these firms perceive very low levels of supply chain benefits from e-business. However, Chan and Swatman (2000) found that technology intensive industries have reaped the rewards of Internet technology which are yet to be experienced by traditional marketers. These findings are at variance with Matlay and Addis' (2003) suggestion that there is no association between Internet adoption and technological content of a business environment.…”

Section: The Sme Sector and Its Importancementioning

confidence: 99%

Drivers of E-Marketing Adoption among Small and Medium Enterprises (SMEs) and Variations with Age of Business Owners

Dlodlo

Dhurup

2013

MJSS

View full text Add to dashboard Cite

In a knowledge society, organisations need to develop competitive advantages through the effective utilization of electronic marketing in order to succeed in markets. The study complements existing literature and research by examining factors that assist in the adoption of electronic marketing by SMEs. Primary data was collected using a quantitative research technique through the use of a structured questionnaire. A random sample of 123 SMEs were drawn randomly within the various municipal areas in the Vaal Triangle. Principal component analysis with Varimax rotation was employed to identify the factors pertaining to the drivers of e-marketing adoption among SMEs. A five-dimensional structure, pertinent to the understanding of SMEs decisions to adopt e-marketing technology was established. Perceived ease of use (PEOU), external pressure, mission, job performance, resource availability and compatibility were found to be significant drivers of e-marketing adoption. The analysis present marketers with strategies to amplify Internet technological adoption. It further provides insight for SME owners that may potentially influence the implementation of intervention strategies that support e-marketing adoption. A study on the potential influence of e-marketing on firm performance in emerging economies is a worthy area for future research.

show abstract

From EDI to Internet commerce: the BHP Steel experience

Cited by 73 publications

References 19 publications

Collaborative Supply Chain in the Digital Age: A Case Study of its Extent of Adoption by Indigenous Organizations in Building Inter-and Intra-firm Alignments

Collaborative Supply Chain in the Digital Age: A Case Study of its Extent of Adoption by Indigenous Organizations in Building Inter-and Intra-firm Alignments

An Integrated Model of the Adoption and Extent of E-Commerce in Firms

Drivers of E-Marketing Adoption among Small and Medium Enterprises (SMEs) and Variations with Age of Business Owners

Contact Info

Product

Resources

About