“…Humanistic care, which includes expressing care, concern, attention to individual needs, and respecting patient rights has the potential to enhance patients' ability to deal with stress and promote recovery. 13,14 In our example, crisis intervention de-escalation strategies at the individual level were discussed including active empathic listening, provision of choice, and collaborative goal setting. These interventions, though important for individual clinicians to practice, are likely to be less effective if not practiced consistently as a team and endorsed by health leaders.…”