Faster, cheaper, deeper user research

Kumar, Vijay; Whitney, Patrick

doi:10.1111/j.1948-7169.2003.tb00041.x

Cited by 24 publications

(11 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This approach is adopted by well-known design companies such as IDEO (Kelley, 2001) or Continuum (Lojacono and Zaccai, 2004): they use it to start the product development process with an in-depth analysis of user needs according to the assumption that a firm may successfully innovate asking users about their needs. The analysis of several cases where the user-centered design approach has been adopted has allowed to develop new interpretations of design as an organizational process (Patnaik and Becker, 1999;Sutton, 2001;Kumar and Whitney, 2003;Rosenthal and Capper, 2006). In recent literature, a third type of innovation strategy has been developed observing the approach adopted by successful Italian manufacturers.…”

Section: Design-driven Innovation Based On Networked Research Activitiesmentioning

confidence: 99%

Design‐driven laboratories: organization and strategy of laboratories specialized in the development of radical design‐driven innovations

Dell’Era

Verganti

2008

R & D Management

View full text Add to dashboard Cite

Nowadays, consumers are paying increasing attention towards the socio-cultural aspects of products. For this reason firms must consider the need for linguistic and semantic innovations as well as technological and functional innovations. Historically, the knowledge needed for each kind of innovation has been separately developed and interpreted: while technological knowledge is developed by industrial R&D centers, the knowledge about socio-cultural trends is often tacit and developed by design studios and marketing agencies. The paper analyzes nine in-depth case studies about companies that develop radical design-driven innovations for the household environment. It aims to identify the principal characteristics of the companies' R&D organizations [their design-driven laboratories (DDL)]. It introduces a classification of DDL that reveals how specific organizational characteristics might facilitate different innovation strategies.of the sensory characterization carried out in parallel

show abstract

Section: Design-driven Innovation Based On Networked Research Activitiesmentioning

confidence: 99%

Design‐driven laboratories: organization and strategy of laboratories specialized in the development of radical design‐driven innovations

Dell’Era

Verganti

2008

R & D Management

View full text Add to dashboard Cite

show abstract

“…Since they were seen in public view, we did not need to distribute and collect consent forms for their permission. As a result of two weeks' non‐participatory observation, a large set of data was collected and analyzed by using one of the six most useful frameworks in ethnographic observations, AEIOU (Kumar & Whitney, 2003), which is a design contextual framework method introduced by eLab, for capturing the latent users' interaction factors and patterns. From this analysis, the most interesting finding/problem from the field study in the bookstore was the interaction dilemma between children and their parents.…”

Section: The Development Process Of Storywebmentioning

confidence: 99%

“StoryWeb”: A storytelling‐based knowledge‐sharing application among multiple stakeholders

2020

View full text Add to dashboard Cite

The research objective of this paper is to develop a storytelling-based knowledgesharing application that enables users to co-create their own stories for both individuals and groups. To address this, a design science research methodology was applied for elucidating users' requirements. As empirical evidence, a case study was conducted on the children's book industry to synthesize a knowledge-sharing design application named "StoryWeb". Usability tests were conducted to reconfigure users' feedback and suggestions after two StoryWeb prototypes were developed. This study makes three main contributions. First, it empirically tests individual's or group's creativity and co-creation by a view of knowledge sharing. Second, it methodologically applies a design thinking approach into a knowledge-sharing study. Third, it also practically suggests feasible guidelines for the creativity and innovation research community on which features of storytelling-based applications can be configured.

show abstract

“…The POSTA framework is made up of simple categories for data collection and can be used for the purposes of innovation in a business setting (Euchner and Henderson 2011). The POEMS framework (Kumar and Whitney 2003) was initially developed as a tool for recording users' interactions when making notes about video data. Table 2).…”

Section: Observation Frameworkmentioning

confidence: 99%

“…To support the fieldworkers, a framework was provided to prompt observations and structure the writing of field notes. As explained in section 3.3, we used the POEMS observational framework (Kumar and Whitney 2003). This framework aimed to be used as:…”

Section: Training Activitiesmentioning

confidence: 99%

DiCER: A distributed consumer experience research method for use in public spaces

Gault

Masthoff

Johnson

2015

International Journal of Human-Computer Studies

View full text Add to dashboard Cite

a b s t r a c tProstaglandin F2a (PGF) treatment is routinely used in the reproductive management of mares to induce luteolysis and allow a subsequent return to estrus. The objective of this retrospective study was to assess the effect of follicle size at the time of administration of cloprostenol on interval to subsequent ovulation. A secondary objective was to determine the incidence of hemorrhagic anovulatory follicle (HAF) formation after PGF administration. Reproductive records of 275 mares monitored over a total of 520 estrous cycles were evaluated. All mares received a single intramuscular dose of 250 mg of the synthetic PGF analog cloprostenol sodium between days 5 and 12 after ovulation. The average interval from PGF to ovulation was 8.4 AE 2.5 days. The interval from PGF administration to subsequent ovulation was inversely proportional to the diameter of the largest follicle at the time of treatment. Administration of cloprostenol to mares with a large (!35 mm in diameter) diestrous follicle resulted in one of three outcomesdovulation within 48 hours (13.4%) with variable uterine edema, ovulation after 48 hours usually accompanied by the presence of uterine edema (73.1%), or regression without ovulation followed by emergence and eventual ovulation of a new dominant follicle (13.4%). There was no effect of mare age or season on interval from PGF to ovulation. The overall incidence of HAF development after PGF administration in this study was low (2.5%).

show abstract

Faster, cheaper, deeper user research

Cited by 24 publications

References 0 publications

Design‐driven laboratories: organization and strategy of laboratories specialized in the development of radical design‐driven innovations

Design‐driven laboratories: organization and strategy of laboratories specialized in the development of radical design‐driven innovations

“StoryWeb”: A storytelling‐based knowledge‐sharing application among multiple stakeholders

DiCER: A distributed consumer experience research method for use in public spaces

Contact Info

Product

Resources

About