2006
DOI: 10.1177/0018726706072891
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Factors in team effectiveness: Cognitive and demographic similarities of software development team members

Abstract: The benefits of teams and teamwork are popular and propounded in management discourse. The use of this lexicon is based on beliefs in the resultant mutual gains for both organizations and individuals. Yet, are all teams, irrespective of the characteristics of membership composition, the same in terms of such beneficial outcomes? This study investigates the importance of team member characteristics, particularly cognitive and demographic, on team effectiveness and which characteristics matter more in team activ… Show more

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Cited by 72 publications
(52 citation statements)
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“…Most important, team cognition is thought to impact team performance (Kang, Yang, & Rowley, 2006;Marks, Sabella, Burke, & Zaccaro, 2002;Webber, Chen, Payne, Marsh, & Zaccaro, 2000). Shared mental models provide a common framework for performance of individual task duties in a way that is ultimately compatible and serves as a valuable lens for interpreting changes in the performance environment (Marks, Zaccaro, & Mathieu, 2000).…”
Section: Team Cognition and Team Effectivenessmentioning
confidence: 99%
“…Most important, team cognition is thought to impact team performance (Kang, Yang, & Rowley, 2006;Marks, Sabella, Burke, & Zaccaro, 2002;Webber, Chen, Payne, Marsh, & Zaccaro, 2000). Shared mental models provide a common framework for performance of individual task duties in a way that is ultimately compatible and serves as a valuable lens for interpreting changes in the performance environment (Marks, Zaccaro, & Mathieu, 2000).…”
Section: Team Cognition and Team Effectivenessmentioning
confidence: 99%
“…The importance of shared mental models is shown by a study comparing the relative effect of mental models and demographic similarities such as age, tenure and gender, which finds that shared mental models has a larger effect on team performance [10].…”
Section: Shared Mental Modelsmentioning
confidence: 99%
“…Convergence represents a cognitive process where the emphasis (and level of analysis) shifts from individual team members-processing information independently-to the team, where shared and similar understandings guide collective information processing. Cumulative evidence supports converged mental models positively influence team functioning and performance (cf., Baba et al, 2004;Edwards, Day, Arthur, & Bell, 2006;Kang, Yang, & Rowley, 2006;Marks et al, 2000Marks et al, , 2002Mathieu et al, 2000;Mathieu, Heffner, Goodwin, Cannon-Bowers, & Salas, 2005;Webber, Chen, Payne, Marsh, & Zaccaro, 2000). More specifically, the existence of shared mental models may assist team members to recognize one another's needs and information requirements (Stout, Cannon-Bowers, Salas, & Milanovich, 1999) and facilitate team communication (Entin & Serfaty, 1999).…”
Section: Convergencementioning
confidence: 99%