2023
DOI: 10.60084/ijma.v1i1.83
|View full text |Cite
|
Sign up to set email alerts
|

Exploring the Determinants of Repurchase Intentions for Users of Goods Delivery Services

Mukhlis Yunus,
Mohammad Benny Alexandri,
Muhammad Adam
et al.

Abstract: Repurchase intentions are crucial for users of goods delivery services, as they directly influence customer trust and brand loyalty. Regarding this importance, this study aims to determine the influence of service quality, price suitability, and online service facilities on repurchase intentions, with customer satisfaction as an intervening variable for goods delivery service users in Aceh Province, Indonesia. Utilizing a sample of 220 people, the results of the Structural Equation Modeling (SEM) method demons… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1

Citation Types

0
0
0

Year Published

2023
2023
2024
2024

Publication Types

Select...
3

Relationship

0
3

Authors

Journals

citations
Cited by 3 publications
(2 citation statements)
references
References 43 publications
0
0
0
Order By: Relevance
“…Social motivation is defined as a dimension that explores the extent to which an individual agrees with the social meaning associated with purchasing a product [25,26]. The motivation behind the consumption of luxury goods has been closely tied to the desire to "impress others," a concept that continues to shape the marketing strategies of luxury brands [27].…”
Section: Motivationmentioning
confidence: 99%
“…Social motivation is defined as a dimension that explores the extent to which an individual agrees with the social meaning associated with purchasing a product [25,26]. The motivation behind the consumption of luxury goods has been closely tied to the desire to "impress others," a concept that continues to shape the marketing strategies of luxury brands [27].…”
Section: Motivationmentioning
confidence: 99%
“…Moreover, Aceh's geography and remoteness have given rise to innovative e-money solutions that address the unique challenges of delivering financial services to remote and underserved areas. E-money has not only improved the ease of doing business in Aceh but has also contributed to disaster management efforts, with digital currencies playing a role in aiding disaster-stricken communities [41,42].…”
Section: Introductionmentioning
confidence: 99%