Examining Non-Critical Health Information Seeking: A Needs Analysis for Personal Health Records

Price, Margaux M.; Pak, Richard; Müller, Hendrik; Stronge, Aideen J.; Breedlove, Jesse

doi:10.1518/107118109x12524444081232

Cited by 2 publications

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“…There was also room to describe who they talked to about EHEC and what this conversation was about. The event-contingent diary was based on a diary form by Price and colleagues [24] and can be found in Multimedia Appendix 2. On this form, participants were requested to enter when the search took place, what question triggered it and how important it was for them, where they found an answer, and how satisfied they were with it.…”

Section: Methodsmentioning

confidence: 99%

Should Health Organizations Use Web 2.0 Media in Times of an Infectious Disease Crisis? An In-depth Qualitative Study of Citizens’ Information Behavior During an EHEC Outbreak

Velsen¹,

Je²,

Dj³

et al. 2012

J Med Internet Res

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BackgroundWeb 2.0 media (eg, Facebook, Wikipedia) are considered very valuable for communicating with citizens in times of crisis. However, in the case of infectious disease outbreaks, their value has not been determined empirically. In order to be able to take full advantage of Web 2.0 media in such a situation, the link between these media, citizens’ information behavior, and citizens’ information needs has to be investigated.ObjectiveThe goal of our study was to assess citizens’ Web 2.0 media use during an infectious disease outbreak and to determine which Web 2.0 medium is used for which goal. With this information, we wanted to formulate recommendations for health organizations that consider using Web 2.0 media as part of their communication strategy during an infectious disease outbreak.MethodsA total of 18 student participants kept an information diary for 4 weeks during the 2011 enterohemorrhagic E. coli (EHEC) outbreak in Germany. Of them, 9 lived at the epicenter of the outbreak and 9 of them at some distance. The diaries were supplemented by a qualitative pre-survey (demographics) and postsurvey (questioning their satisfaction with information provision during the outbreak).ResultsThe Internet appeared to be the most popular medium for passively receiving EHEC-related information, with news websites and websites of newspapers as the most consulted sources. Twitter was used for receiving information to a small degree, while Facebook played virtually no role. Participants indicated that they thought information posted on Twitter or Facebook was not reliable or was out of place. When actively seeking information, online newspapers and wikis were important sources. Several causes for (dis)satisfaction with information provision were uncovered: source credibility, contradicting messages, and a need for closure.ConclusionsDuring an infectious disease outbreak, our small sample of students did not see social media (like Facebook and Twitter) as suitable or reliable sources for communicating information, but primarily viewed them as a tool for communicating with friends. Wikis, however, did fill several information needs, especially when citizens are actively searching for information. For many, source credibility is an important asset of information usefulness. Finally, we provide several general recommendations for communicating with citizens during an infectious disease outbreak.

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Section: Methodsmentioning

confidence: 99%

Should Health Organizations Use Web 2.0 Media in Times of an Infectious Disease Crisis? An In-depth Qualitative Study of Citizens’ Information Behavior During an EHEC Outbreak

Velsen¹,

Je²,

Dj³

et al. 2012

J Med Internet Res

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show abstract

“…In a study examining the types of health information adults seek, both younger (ages 18-20 years) and older (ages 61-83 years) participants were asked to keep a diary of their health questions and concerns. 22 Younger participants had more generic health questions than older participants, and older participants had more questions related to their appointments than the younger participants. 22 Older participants more frequently consulted a clinical professional, whereas younger participants more frequently used the Internet to address their questions or concerns.…”

Section: Uses Of Phimmentioning

confidence: 93%

“…22 Younger participants had more generic health questions than older participants, and older participants had more questions related to their appointments than the younger participants. 22 Older participants more frequently consulted a clinical professional, whereas younger participants more frequently used the Internet to address their questions or concerns. 22 In another study of a discussion board dedicated to ovarian cancer, there was diversity in the types of users, cancer stages, and the information visitors were seeking.…”

Section: Uses Of Phimmentioning

confidence: 93%

“…22 Older participants more frequently consulted a clinical professional, whereas younger participants more frequently used the Internet to address their questions or concerns. 22 In another study of a discussion board dedicated to ovarian cancer, there was diversity in the types of users, cancer stages, and the information visitors were seeking. 23 The study found that supporters of ovarian cancer patients were almost four times more likely to look for information related to coping compared with the cancer patients themselves.…”

Section: Uses Of Phimmentioning

confidence: 98%

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Determining Barriers and Facilitators Associated With Willingness to Use a Personal Health Information Management System to Support Worksite Wellness Programs

Neyens

Childers

2016

Am J Health Promot

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Comfort with personal health information online and exercise-based WWP experience was associated with willingness to use PHIM systems. However, nutrition-based WWPs did not have similar effects. Implementation barriers relate to technology anxiety and trust in security, as well as experience with specific WWP activities. Identifying differences between WWP components and addressing technology concerns before implementation of PHIM systems into WWPs may facilitate improved adoption and usage.

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Examining Non-Critical Health Information Seeking: A Needs Analysis for Personal Health Records

Cited by 2 publications

References 0 publications

Should Health Organizations Use Web 2.0 Media in Times of an Infectious Disease Crisis? An In-depth Qualitative Study of Citizens’ Information Behavior During an EHEC Outbreak

Should Health Organizations Use Web 2.0 Media in Times of an Infectious Disease Crisis? An In-depth Qualitative Study of Citizens’ Information Behavior During an EHEC Outbreak

Determining Barriers and Facilitators Associated With Willingness to Use a Personal Health Information Management System to Support Worksite Wellness Programs

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