Evaluation of Patient Safety Culture in Community Pharmacies

Aboneh, Ephrem A.; Stone, Jamie A.; Lester, Corey A.; Chui, Michelle A.

doi:10.1097/pts.0000000000000245

Cited by 27 publications

(50 citation statements)

References 29 publications

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“…The level of safety culture in current survey was lower than the Western studies (Aboneh, Stone, Lester, & Chui, 2020;Sharp et al, 2019) and similar to previously published Iranian papers (Arab, Moghri, Akbari Sari, & Rahimi Forooshani, 2013;Azami-Aghdash et al, 2015…”

Section: Discussionsupporting

confidence: 89%

Relationship between patient safety culture and job burnout in Iranian nurses: Assessing the mediating role of second victim experience using structural equation modelling

2020

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Aim The study examined the mediating effect of the second victim experience between safety culture and burnout in Iranian nurses. Methods A convenience sample of 298 nurses from five teaching hospitals of Urmia participated in the study. Hospital Survey on Patient Safety Culture, Maslach Burnout Inventory and The Second Victim Experience and Support Tool were used to measure the major variables. We adopted structural equation modelling to examine the hypotheses. Results Safety culture was significantly associated with second victim experience and burnout (p < .01). Second victim experience had a partial mediating role on the relationship between safety culture and burnout (p < .01). The mediating model including major variables showed satisfactory fitness (χ2/df = 2.11, p < .01, Comparative Fit Index = 0.94, root‐mean‐square error of approximation = 0.062). Conclusions Establishing a safety culture is crucial for decreasing job burnout, and second victim experience has an intervening role clarifying how high level of safety culture reduces burnout. Implications for Nursing Management Managers should plan to promote safety culture and provide sufficient support to staff involved in the patient safety incident, which could reduce staff burnout.

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Section: Discussionsupporting

confidence: 89%

Relationship between patient safety culture and job burnout in Iranian nurses: Assessing the mediating role of second victim experience using structural equation modelling

2020

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“…The result was similar to a study conducted in Wisconsin which reported overall rating was very high (Good 21%, Very good 44% and Excellent 26%) [24].…”

Section: Plos Onesupporting

confidence: 88%

“…Statements related to physical space and environment (83.1%) received the second highest PRR among the 11 patient safety culture composites finding. This percentage was slightly lower than a study reported in Kuwait (88.2%) [6] but higher than study done in Wisconsin (73%) [24].…”

Section: Plos Onecontrasting

confidence: 72%

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Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study

et al. 2020

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The study was aimed to explore patient safety culture of community pharmacists working in Dessie and Gondar towns, Northern Ethiopia. Methods A cross-sectional study was conducted from 1 st to 31 st March 2018. In this cross-sectional survey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by the Agency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC is a self-administered questionnaire. The questionnaire was distributed among staffs who work in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science (SPSS) software version 25 was used to enter and analyze the data. Results A total of 120 participants were approached and completed the questionnaire. Results from the study showed that high positive response rate was demonstrated in the domains of "Teamwork" (90.2%) followed by physical space and environment (83.1%). On the other hand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hours.

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“…21,22 Therefore, in October 2012, the US AHRQ developed and piloted the Community Pharmacy Survey on Patient Safety Culture, a survey instrument filled by pharmacy personnel to assess patient safety culture in community pharmacies. [23][24][25][26] The AHRQ pilot study reported that the main strengths observed in the patient safety culture within US community pharmacies were in the areas of patient counselling and communication openness, while the main weakness was related to staffing, work pressure and pace. Studies from other countries have assessed the patient safety culture within community pharmacy settings using the AHRQ survey.…”

Section: Introductionmentioning

confidence: 99%