2020
DOI: 10.1016/j.amp.2018.03.014
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Évaluation de la charge mentale des téléopérateurs dans un centre d’appel tunisien

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“…However, different results were found by Kacem I et al in Tunisia in the telephony sector [22], Colleville in France in the large distribution sector [23]; and Lubanzadio in Belgium among physiotherapists [24] who respectively obtained the prevalence of effort/reward imbalance of 16.7%, 9.14% and 3.8% among workers during their respective research.…”
Section: Prevalence Of Recognition Of the Effort/reward Imbalance (Siegrist Model)mentioning
confidence: 85%
“…However, different results were found by Kacem I et al in Tunisia in the telephony sector [22], Colleville in France in the large distribution sector [23]; and Lubanzadio in Belgium among physiotherapists [24] who respectively obtained the prevalence of effort/reward imbalance of 16.7%, 9.14% and 3.8% among workers during their respective research.…”
Section: Prevalence Of Recognition Of the Effort/reward Imbalance (Siegrist Model)mentioning
confidence: 85%