Evaluating the Impact of Smart City Initiatives - The Torino Living Lab Experience

Tanda, Adriano; Marco, Alberto De; Rosso, Marta

doi:10.5220/0006346902810286

Cited by 10 publications

(8 citation statements)

References 3 publications

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“…First, since 2010, the city of Turin has been particularly active in developing a dialogue system with its stakeholders through the adherence to the Covenant of Mayors and, in 2010, with the approval of the Action Plan for Sustainable Energy. The official Smart City candidacy came in 2011 (Tanda et al, 2017). Since 2011, the City has promoted numerous initiatives for participation in European and national tenders aimed at launching research, technological development, and innovation projects related to the theme of smart cities until 2013, when the Torino Smart City Foundation and the Municipality launched the strategic planning process through the "SMILE-Smart Mobility Inclusion Life and Health and Energy" project.…”

Section: Research Setting and Case Study Selectionmentioning

confidence: 99%

“…The application of a longitudinal case study allowed the authors to analyse the change in decision-making stimulated through dialogue (Grossi et al, 2021). The object of study is the City of Turin, which has been expanding its citizen participation through dialogue with citizens since 2009 (Tanda et al, 2017). Turin has been a Smart City since 2009, joining the Covenant of Mayors and approving the Sustainable Energy Action Plan in 2010.…”

Section: Introductionmentioning

confidence: 99%

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The evolution of integrated popular financial reporting: toward a digital-driven collaborative approach using sentiment analysis tool

Biancone,

Brescia,

Chmet

et al. 2024

EMJB

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PurposeThe research aims to provide a longitudinal case study to understand how digital transformation can be embedded in municipal reporting frameworks. The central role of such technology becomes increasingly evident as citizens demand greater transparency and engagement between them and governing institutions.Design/methodology/approachUtilising a longitudinal case study methodology, the research focusses on Turin’s Integrated Popular Financial Report (IPFR) as a lens through which to evaluate the broader implications of digital transformation on governmental transparency and operational efficiency.FindingsDigital tools, notably sentiment analysis, offer promising avenues for enhancing governmental efficacy and citizenry participation. However, persistent challenges highlight the inadequacy of traditional, inflexible reporting structures to cater to dynamic informational demands.Practical implicationsEmbracing digital tools is an imperative for contemporary public administrators, promoting streamlined communication and dismantling bureaucratic obstructions, all while catering to the evolving demands of an informed citizenry.Originality/valueDifferent from previous studies that primarily emphasised technology’s role within budgeting, this research uniquely positions itself by spotlighting the transformative implications of digital tools during the reporting phase. It champions the profound value of fostering bottom-up dialogues, heralding a paradigmatic shift towards co-creative public management dynamics.

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Section: Research Setting and Case Study Selectionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The evolution of integrated popular financial reporting: toward a digital-driven collaborative approach using sentiment analysis tool

Biancone,

Brescia,

Chmet

et al. 2024

EMJB

View full text Add to dashboard Cite

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“…KPIs serve in such quantification with the additional scope to track overall performance in wider smart city domains relating to sustainability [28], but also to compare performance among different cities [29]. In [30], the authors proposed 16 KPIs for measuring the performance of smart city actions, which require both qualitative and quantitative analysis to be calculated, while ISO 37101 [31] provides a comprehensive highlevel process for implementing sustainable transformations, proposing sectorial indicators that need to be considered via a combined strategic and operational implementation. ISO 37122 establishes an example list of indicators, categorizing them into 19 domains relating to sustainability [32].…”

Section: International Literature Review In Relation To Evaluation Of...mentioning

confidence: 99%

A Comprehensive Methodology for Assessing the Impact of Smart City Interventions: Evidence from Espoo Transformation Process

Ntafalias¹,

Papadopoulos

Papadopoulos³

et al. 2022

Smart Cities

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In recent years, the world’s population living in cities has been rapidly increasing. Cities are transforming their infrastructure in a smarter and more efficient way so that sustainable development forms part of their long-term strategy. However, this transformation does not always result in expected benefits due to a variety of factors such as an absence of social acceptance, a lack of holistic design and the development of unilateral interventions. An analysis of the scientific literature related to the evaluation of the impact of smart city actions revealed a gap in the holistic methods for their assessment. To this end, an accurate evaluation of implemented smart solutions focusing on the energy domain is necessary in order to assess the expected and realized impact of each solution. This paper proposes a seven-step methodology for assessing the impact of smart city interventions and presents a use case for the city of Espoo. A number of major findings were the outcome of our research and development work, such as the need for a thorough analysis of the long-term vision of the city, a combined top-down and bottom-up approach and the ongoing cooperation between all stakeholders involved in urban planning and transformation, in which necessary Key Performance Indicators (KPIs) are defined.

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“…The TLL initiative was designed and implemented in an attempt to find ways to engage and direct different stakeholders in the city in and toward the SC innovation process. The City of Turin's objective in promoting this initiative was twofold: first, to harness the innovation efforts of private companies by identifying the most promising SC technologies, systems, and applications, and to ensure the possibility of testing them in a real-life environment (Tanda, De Marco, & Rosso, 2017); second, to foster local innovation and entrepreneurship and include and engage citizens in the innovation process (Torino Living Lab, 2016). To achieve these goals, the development process the TSCF undertook for the TLL initiative followed the five-step LL development procedure presented by Schuurman et al (2012) and Shamsi (2008): • Contextualization: exploration and investigation of the technology or service and its implications; • Selection: identification of potential users or user communities; • Concretization: preliminary measurement of the selected metrics to understand the characteristics, behaviors, and perceptions of the targeted users.…”

Section: The Torino Living Lab Initiativementioning

confidence: 99%

A Review of an Urban Living Lab Initiative

Tanda

Marco

2021

Review of Policy Research

Self Cite

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In 2016 the city of Turin, Italy, launched the Torino Living Lab initiative. By using the urban Living Lab approach, with firms, public bodies, universities, and communities collaborating to co-create innovation, Turin aims to encourage, attract, and foster a growing and inclusive innovation environment. This article describes the efforts that Turin has made to design the initiative and presents a structured methodology to assess its results. The expectations and objectives of the initiative's utilizers and the characteristics, impressions, habits, and behaviors of the citizens were collected before the initiative through a series of semi-structured interviews and a survey. By comparing the obtained results with similar post-mortem measurements, it is possible to assess the success of the initiative and evaluate its impacts. Finally, this study present interesting policy takeaways for cities wanting to implement urban Living Labs and identify best practices for their design, implementation, and management.

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Evaluating the Impact of Smart City Initiatives - The Torino Living Lab Experience

Cited by 10 publications

References 3 publications

The evolution of integrated popular financial reporting: toward a digital-driven collaborative approach using sentiment analysis tool

The evolution of integrated popular financial reporting: toward a digital-driven collaborative approach using sentiment analysis tool

A Comprehensive Methodology for Assessing the Impact of Smart City Interventions: Evidence from Espoo Transformation Process

A Review of an Urban Living Lab Initiative

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