“…learning materials, services learning, network facilities, bandwidth, equipment, and funds to support the interactive process of learning (Jin et al, 2020;Mor & Winters, 2007;Suparto, 2012;Tan 2013). Education is organized with the management and service of learning programs that create student independence in learning, places, facilities, instructorial processes, and student satisfaction that affect learning outcomes, and the real time online system as the digital media to increases public trust and increases the effectiveness of implementing new student admissions (Ardhi, 2015;Suratno, 2018;Suryanto et al, 2013;Wardrip & Shapiro, 2016) Evaluation of the school's internal quality assurance system is carried out by discussing or sharing the results of observations from the Team and the observed teachers, both individually and in groups to be adjusted to the operational standards of the education system that have been set in schools (Aimah & Purwanto, 2019;Prastati, 2011;Sitthisak, 2008;Suratno, 2018). Open University needs to continue to carry out a sustainable and comprehensive evaluation through discussion studies and research in order to accommodate aspirations, input or recommendations and the participation of all parties, especially instructors, Study groups and students as positive and constructive as well as scientific contributions to improve service quality strategies and instructorial education of Open University.…”