Evaluating Multiple-Attribute Decision Support Systems

Abstract

Differences in the perceived usefulness of five multiple-attribute decision support systems versus a basic spreadsheet are empirically assessed. Twenty-four college faculty members participated in a repeated measures experiment in which they used decision support software for personal computers to analyse semistructured multiple-attribute problems. The software packages employed were Criterium, Expert Choice, Logical Decision, VIMDA, VISA and the spreadsheet package Quattro Pro. A questionnaire was developed to assess user-friendliness of the software, confidence in the procedure implemented by the software, and users' confidence in their results when employing the decision aids. Time to reach a decision was also measured. Significant differences were found in the overall way users ranked these aids, in the perceived user-friendliness and the confidence in procedure among aids, and in the time it took to arrive at a result.

Critical success factors of green hotel investment in Taiwan

“…The authors conducted an AHP analysis using the expert choice software and considered the best available software package for decision-making support systems (Zapatero et al , 1997). Respondent consistency was evaluated by the consistency ratio (CR) in the AHP.…”

Measuring Perceived Helpfulness of Computerized Decision Aid for Youth

“…[23] x x x [24] x [25] x x x x [26] x x [27] x 1, the names of the attributes were overlapped, however, each set of the attribute's names shares common connotation. This study decided to select those attributes with total score more than 40% of total literature reviewed.…”

“…In order to assemble relevant items for each dimension, various existing questionnaires, which measure the same construct, were gathered from previous studies [4,20,25,27,28]. The items were used for drafting the first version instrument where some of the items are drafted by the researcher without specific reference.…”

Decision Support System and Multi‐Criteria Decision Aid: A State of the Art and Perspectives

“…Such approaches will undoubtedly be built around decision support systems. Because of that, Zapatero et al (1997) tried to make further investigation to examine the relationship between the amount of structure offered by a DSS and the decision-making style of the decision maker. Using five software packages, 24 college faculty members participated in a repeated measures experiment.…”

“…The use of the DSS to support the multi-criteria decision-making process is increasing, and the most popular and widely applied MCDA methods are those for which there is a computerized system to Production and supply chain management Chandrasekaran and Ramesh (1987); Bohanec and Rajkovic (1988); Troutt and Pettypool (1989); Dror et al (1991); Dyer and Forman (1992); Weber and Ellram (1993); Brans and Mareschal (1994); Norbis and Smith (1996); Belton et al (1997); Ghodsypour and O'Brien (1998) Barfod et al (2011). Education Weitz and Jelassi (1992); Zapatero et al (1997); Agrell and Steuer (2000). Human resources management Constantopoulos (1989); Tavana et al (1996) (2008).…”