Ethical Aspects in Reality of Our Hotels Empirical Survey

Abstract

This paper reflects the results of a survey, conducted on a sample of approximately 100 employees of leading Czech hotels and international hotel chains in 2013. The inquiry was to analyze the role of ethics and code of ethics in the cultural policy of the hotel chains and tourism. Presented probe socio-cultural concerns in particular ethics of interpersonal relationships between workers of different nationalities, especially the Czech and foreign management staff, and then marginally etiquette rules as their reflection and individual expression. Author does not deny the fact that the rules of etiquette in the tourism and gastronomy, and that gradually changes between countries and cultures are significant differences that must be respected. But presents for discussion and reflection about their findings, as generally valid ethical principles and their instantiations in the rules adopted a code of ethics and respect in everyday practice hotel and hotel chain.