Environmental Strategies and Their Impact on Hotel Performance

Claver‐Cortés, Enrique; Molina‐Azorín, José F.; Pereira‐Moliner, Jorge; López‐Gamero, María D.

doi:10.2167/jost640.0

Cited by 216 publications

(127 citation statements)

References 51 publications

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“…A department will be responsible and accountable for the design and implementation of an environmental management system (EMS), following similar procedures to the overall firms' quality management system of plan-do-check reportprocess (Sheldon and Yoxon, 2001). A correlation between financial performance and proactive corporate social responsibility management was reported for hotels both in the US (Lee and Park, 2009) and Spain (Claver-Cortés et al, 2007). These studies did not find environmental performance to be the cause of improved financial performance, but instead that more systematic quality management meant by extension more planned environmental management.…”

Section: Decision-making: From Ad Hoc To Plannedmentioning

confidence: 96%

Environmental management decision-making in certified hotels

Bonilla-Priego

Najera

Font

2011

Journal of Sustainable Tourism

107

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This article analyses environmental decision-making against two axes, motivations and decision-making processes, to understand the reasons for pro-environmental behaviour by the managements of Spanish EMAS certified hotels. Mixed methods were used to study perceptions of EMAS and reasons for being certified, with current and lapsed EMAS certified firms triangulated against expert interviews and documentary evidence.

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Section: Decision-making: From Ad Hoc To Plannedmentioning

confidence: 96%

Environmental management decision-making in certified hotels

Bonilla-Priego

Najera

Font

2011

Journal of Sustainable Tourism

107

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“…Chong and Verma (2013) [28] sought insight in how being an eco-certified hotel can affect hotel revenues; their main result was that there is no such relationship. One of the most cited studies analysing the relationship between sustainability policies and hotels' economic performance is the empirical work of Claver-Cortés et al [29]. Hotels located in Alicante were classified in three categories according to their environmental strategy: proactive, intermediate, and reactive.…”

Section: Literature Reviewmentioning

confidence: 99%

Sustainability Commitment, New Competitors’ Presence, and Hotel Performance: The Hotel Industry in Barcelona

et al. 2016

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Abstract:The hospitality industry is facing major challenges, among them the new competition from novel forms of supply in the sharing economy. Airbnb, Homeaway, and Niumba, among other websites offering accommodations, are having an important impact in the sector, changing existing conditions and the market for the traditional hospitality industry. In this context, a strategy based in differentiation can help to prevent drops in revenues and profitability. The main objective of this paper is analyse if commitment towards sustainability has a positive impact on financial performance and can be considered a positive strategy in this new environment. The empirical data refer to a sample of hotels in Barcelona, one of the most important tourist cities in Europe. Our results suggest that there is no clear relationship between sustainability and better financial performance; however, sustainability commitment is associated with a minimum size, which can also have positive effects in terms of economies of scale and finally affect profitability. Hotels more committed to environmental issues are located in areas with a lower density of Airbnb apartments, and this geographical distribution can be more positive than a situation of massive tourist concentration in specific areas with negative externalities for neighbours.

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“…(Aragón-Correa et al 2008;Williamson 2005). Since 2004, a considerable amount of literature has grown up around the theme of explaining the relationship between CSR and corporate financial performance (Bartkus 2004;Carmona-Moreno et al 2004;Claver et al 2007;Garriga and Melé 2004;Inoue and Lee 2011;Ioannou and Serafeim 2015;Kang et al 2010;Lee and Park 2009;Seifert et al 2008). According to Kang et al (2010) in most studies research results determined a positive relationship between CSR activities and companies' financial performance.…”

Section: Literature Reviewmentioning

confidence: 99%

Influence of managers' demographic characteristics on CSR practices in the restaurant industry: the case of Slovenia

2016

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Purpose -The objective of this study is to investigate how restaurant managers' demographic characteristics influence Corporate Social Responsibility (CSR) practices in the restaurant industry. Design/Methodology/Approach -In order to analyze the influence of managers' demographic characteristics on CSR practices, industry specific practices relevant to the Slovenian restaurant industry were identified: regular financial assistance to activities and projects of the local community, employment of local staff, cooperation with local producers, active separation of all types of waste, active recyclement, active energy savement, and payment of liabilities towards suppliers on time. The quantitative research focuses on the correlation between managers' demographics and CSR practices. Data were collected through quantitative field research by applying a structured self administerred questionnaire. Findings -Research results show that the main reason for acting responsibly is related to managers' years of age, experience, and level of education. The most obvious finding to emerge from this study is that all demographic variables included in the research have a statistically significant influence in explaining restaurants' CSR behaviour. The most strongly influenced CSR practice is "Payment of liabilities". This practice is driven by managers' age, years of experience, and level of education. By understanding both, managers' demographic characteristics and their influence on CSR practices, it is now possible to more successfully implement CSR policies in the restaurant industry. It is suggested that future studies focuse on the analysis of CSR practices and managers' psychographic characteristics. Originality -This is the very first study to analyse the influence of managers' demographic characteristics on CSR engagement in the restaurant industry.

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Environmental Strategies and Their Impact on Hotel Performance

Cited by 216 publications

References 51 publications

Environmental management decision-making in certified hotels

Environmental management decision-making in certified hotels

Sustainability Commitment, New Competitors’ Presence, and Hotel Performance: The Hotel Industry in Barcelona

Influence of managers' demographic characteristics on CSR practices in the restaurant industry: the case of Slovenia

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