Enterprise 2.0 Collaboration for Collective Knowledge and Intelligence Applications

Maule, R. William; Gallup, Shelley P.

doi:10.1007/978-90-481-3658-2_99

“…The advent of Web 2.0 has also amplified the presence of knowledge processes not coded in formal structures because knowledge workers have many basic collaboration tools at work but are not checked by traditional information systems. In this context it is essential to keep coherent knowledge processes (unstructured) and business processes (structured), moving from tacit to explicit knowledge (Alderete, 2012;Jashapara, 2007) and involved in shaping a new kind of information system known as Enterprise 2.0 (Maule & Gallup, 2010).…”

Section: Introductionmentioning

confidence: 99%

Business Process Design Meets Business Practices Through Enterprise Patterns

Ardito

¹

,

Barchetti

²

,

Capodieci

³

et al. 2014

International Journal of E-Collaboration

7

0

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Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

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Collaborative Process Management for the Networked Enterprise: A Case Study

Barchetti

¹

,

Capodieci

²

,

Guido

³

et al. 2012

2012 26th International Conference on Advanced Information Networking and Applications Workshops

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Business Process Design Meets Business Practices through Enterprise Patterns

Ardito

¹

,

Barchetti

²

,

Capodieci

³

et al. 2016

Web Design and Development

0

View full text Add to dashboard Cite

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

show abstract

Enterprise 2.0 Collaboration for Collective Knowledge and Intelligence Applications

Cited by 3 publications

References 5 publications

Business Process Design Meets Business Practices Through Enterprise Patterns

Business Process Design Meets Business Practices Through Enterprise Patterns

Collaborative Process Management for the Networked Enterprise: A Case Study

Business Process Design Meets Business Practices through Enterprise Patterns

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