Encouraging user behaviour with achievements: An empirical study

Grant, Scott; Betts, Buddy

doi:10.1109/msr.2013.6624007

Cited by 78 publications

(44 citation statements)

References 2 publications

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“…Most of the other site actions are not adversely affected-the rates of these actions remain relatively stable over time." Similar findings have been reported by Grant and Betts (2013).…”

Section: Genereal Studies Of Newcomer Incentives and Socializationsupporting

confidence: 92%

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

et al. 2014

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Maintaining a productive and collaborative team of developers is essential to Open Source Software (OSS) success, and hinges upon the trust inherent among the team. Whether a project participant is initiated as a committer is a function of both his technical contributions and also his social interactions with other project participants. One's online social footprint is arguably easier to ascertain and gather than one's technical contributions e.g., gathering patch submission information requires mining multiple sources with different formats, and then merging the aliases from these sources. In contrast to prior work, where patch submission was found to be an essential ingredient to achieving committer status, here we investigate the extent to which the likelihood of achieving that status can be modeled solely as a social network phenomenon. For 6 different Apache Software Foundation OSS projects we compile and integrate a set of social measures of the communications network among OSS project participants and a set of technical measures, i.e., OSS developers' patch submission activities. We use these sets to predict whether a project participant will become a committer, and to characterize their socialization patterns around the time of becoming committer. We find that the social network metrics, in particular the amount of two-way communication a person participates in, are more significant predictors of one's likelihood Empir Software Eng to becoming a committer. Further, we find that this is true to the extent that other predictors, e.g., patch submission info, need not be included in the models. In addition, we show that future committers are easy to identify with great fidelity when using the first three months of data of their social activities. Moreover, only the first month of their social links are a very useful predictor, coming within 10 % of the three month data's predictions. Interestingly, we find that on average, for each project, one's level of socialization ramps up before the time of becoming a committer. After obtaining committer status, their social behavior is more individualized, falling into few distinct modes of behavior. In a significant number of projects, immediately after the initiation there is a notable social cooling-off period. Finally, we find that it is easier to become a committer earlier in the projects life cycle than it is later as the project matures. These results should provide insight on the social nature of gaining trust and advancing in status in distributed projects.

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“…Most of the other site actions are not adversely affected-the rates of these actions remain relatively stable over time." Similar findings have been reported by Grant and Betts (2013).…”

Section: Genereal Studies Of Newcomer Incentives and Socializationsupporting

confidence: 92%

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

et al. 2014

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“…3,21,27,46], little theory or empirical observation accounts for the role of gamification on knowledge-sharing practices related to job engagement and motivation. In particular, researchers have not examined how and to what extent the inclusion of game design elements influences an employee's behavior towards job motivation, leading to a higher degree of job engagement and performance that impact knowledge sharing practices.…”

Section: Introductionmentioning

confidence: 99%

Impact of Gamification on Users Knowledge-Sharing Practices: Relationships between Work Motivation, Performance Expectancy and Work Engagement

Silic¹,

Bäck²

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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How to engage and motivate employees to share their knowledge has become one of the main organizational strategic goals. This study, supported by the Flow theory and Kahn's theory of engagement, investigated how the impact of gamification on user's knowledge-sharing practices. We ran an online survey of 147 participants from a large organization that implemented social engagement and motivational systems to leverage internal knowledgesharing practices. Our study revealed important drivers of job motivation (enjoyment, reciprocal benefit and recognition), which led to higher degree of job engagement and performance expectancy. From this study we derive important insights for practice and theory.

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“…SO can be viewed as a collective effort to solve common problems of those who participate [12] with motivational drivers very similar to those to be found in scientific and OSS communities [8]. Badges used on SO have also been shown to increase and steer users behaviour [2], [7].…”

Section: Introductionmentioning

confidence: 96%

Geo-locating the knowledge transfer in StackOverflow

Schenk

Lungu

2013

Proceedings of the 2013 International Workshop on Social Software Engineering

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Abstract-Stack Overflow can be seen as an information market for software engineering knowledge in which the goods that are exchanged are answers to questions and the rewards are score points and badges that contribute to a users reputation. By analyzing the transactions in Stack Overflow we can get a glimpse of the way in which the different geographical regions in the world contribute to the knowledge market represented by the website. In this paper we aggregate the knowledge transfer from the level of the users to the level of geographical regions and learn that Europe and North America are the principal and virtually equal contributors; Asia comes as a distant third, mainly represented by India; and Oceania contributes less than Asia but more than South America and Africa together.

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Encouraging user behaviour with achievements: An empirical study

Cited by 78 publications

References 2 publications

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

Impact of Gamification on Users Knowledge-Sharing Practices: Relationships between Work Motivation, Performance Expectancy and Work Engagement

Geo-locating the knowledge transfer in StackOverflow

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Encouraging user behaviour with achievements: An empirical study

Cited by 78 publications

References 2 publications

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

Developer initiation and social interactions in OSS: A case study of the Apache Software Foundation

Impact of Gamification on Users Knowledge-Sharing Practices: Relationships between Work Motivation, Performance Expectancy and Work Engagement

Geo-locating the knowledge transfer in StackOverflow

Contact Info

Product

Resources

About

Impact of Gamification on Users Knowledge-Sharing Practices: Relationships between Work Motivation, Performance Expectancy and Work Engagement