Employee performance in Jeddah national hospital in light of visual management

Abstract

The aim of this study was to explore the degree of employee performance in light of visual management in Jeddah National Hospital and to identify if there were any statistical differences among respondents' estimations of their performance in terms of their work experience and training. The population of the study consisted of 820 employees, from which a sample, comprised 350 randomly chosen employees. Data were collected using a valid and reliable questionnaire and analyzed using IBM SPSS. The results underlined that the total degree of employee performance considering visual management was moderate. Particularly, employee performance on all dimensions; rules and regulations of visual management, as well as change, improvement and innovation, and work continuous follow-up, were moderate. Further, the results highlighted statistically significant differences between respondents due to work experience in favor of employees who have 15 years of experience or more and those who have 10 to less than 15 years of experience in favor of the former group. Additional differences were detected between employees with 10 to less than 15 years and those with less than 5 years of experience in favor of the group with 10 to less than 15 years. On the other hand, there were no statistically significant differences between respondents due to training courses.

Workshop for Learning Visual Management in Japan: A Report

“…Second, the understanding of visual management is insufficient. As observed by Williamsson et al (2019) and Dalain (2020), different users perform differently at work, which suggests the nonexistence of unified understanding regarding this concept. This is partly due to the complexity and ambiguity of the concept.…”

“…Williamsson et al (2019) classifies users into nondaily, start, and daily users, and measured their usage effects. Dalain (2020) categorised the history of VM usage into less than 5 years, 5-10 years, 10-15 years, and 15+ years, and investigated the effect of tool usage on work performance.…”