Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour

Abstract

Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees’ innovative behaviour play a continuous intermediary role between employees’ engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour.

The creative behavior of virtual idol fans: a psychological perspective based on MOA theory

“…Existing studies have critically considered the development of virtual idols from the perspectives of gender hegemony (Black, 2012;Farrukh et al, 2023), subculture, post-human, semiotics, and consumer culture. Communication scholars mostly affirmed the cultural creativity brought by virtual idols but also remained wary of the possible alienation of cultural symbols, the dissolution of the boundaries between reality and imaginary, gender hegemony, and self-alienation brought about by technological development (He et al, 2020a,b;Liu et al, 2022;Wan et al, 2022).…”

“…As a new thing, there were few studies on the creative behavior of virtual idol fans. Some studies analyzed the characteristics of virtual idol fans' participation behavior and initially affirmed the high degree of autonomy of fans in the creation of virtual idols, as well as their cultural significance and commercial value, which also guided this study to explore the creative behavior of virtual idol fans (Yang and Peng, 2015;Shang et al, 2019;Park and Lee, 2021;Gelaidan et al, 2022;Wan et al, 2022;Widodo et al, 2023). Some scholars studied the creative motivations of virtual idol fans, mainly through descriptive analysis and qualitative research represented by in-depth interviews (Postigo, 2007;Fan and Zhang, 2015;Zhao and Hou, 2018;Zhan, 2019;Guo and Zhang, 2022;Zhang et al, 2022).…”