Empirical Study on the Effects of Leader’s Verbal Communication Style on Employee’s Job Satisfaction

Guo, Wenchen; Li, Tingting; Ning, Wu

doi:10.4236/jhrss.2015.34027

Cited by 10 publications

(8 citation statements)

References 47 publications

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“…This aligns with the Humans Relations Theory which assumes that people desire to be part of a supportive team that facilitates development and growth (Mayo, 1933). This implies that the communication effectiveness of principals can be used to foster growth and development since communication can be used to build an effective workforce (Ezenwekwe 2013;Guo et al, 2015). Another explanation is anchored on the idea that free progression of information improves successful administration; communication channels encourage connections among peers in secondary schools (Anya & Ekezie, 2019).…”

Section: Discussionmentioning

confidence: 64%

A structural equation model of principals communication patterns, funds management and school-community relationship

Owan

Asuquo

2021

JPSP

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Recent studies tend to explain the importance of communication in the organisation as well as prescribing the most commonly practised techniques adopted by school managers. Studies on financial management are quite limited with the available ones suggesting that poor financial management is a source of conflict between school leaders and host communities. Little seems to be known on the connection between principals' communication patterns and funds' management as predictors of school-community relationship. This study builds on existing studies and appears to be the first to assess the linkages between principals' communication patterns, fund management practices and schoolcommunity relationship based on empirical rather than subjective data. A structural modelling approach was adopted to examine the nexus using quantitative primary data obtained from a random sample of 2108 respondents. A questionnaire which was designed and validated by the researchers served as the data collection device. Collected data were subjected to Exploratory and Confirmatory Factor Analyses, as well as Multiple Regression Analysis. Findings revealed various significant communication, funds management and school-community relationship practices that are available for adoption. However, it was found that the extent to which principals utilised such practices were below expected minimum standards. It was also found that there were no significant partial and composite effects of principals' communication and funds management practices on school-community relationship (SCR). Based on these results, relevant theoretical, policy and practical implications are discussed.

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Section: Discussionmentioning

confidence: 64%

A structural equation model of principals communication patterns, funds management and school-community relationship

Owan

Asuquo

2021

JPSP

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“…Effective downward communication is based on the attitude: "Communicate orally, then follow up in writing" (Gibson &Hodgetts, 1991in: Tariszka-Semegine, 2012. Supervisors should strive a face-to-face communication with employees, (Birne & Lemai, 2006;Chitrao, 2014;Guo et al, 2015) then written communication. Supervisors need to know that effective writing should attract the recipient's attention, the message and its arguments must be understood, "the recipient must learn the arguments" and "come to accept them as true" (Hargie et al, 2017, pp.…”

Section: Recommendations To Managersmentioning

confidence: 99%

Employees’ Satisfaction with Supervisor Communication and Personal Feedback

Milanović

Matić²,

Golubović³

2021

Economic Themes

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The subject of the research in this paper was the examination of satisfaction with the internal communication dimensions that have the strongest correlations with job satisfaction, which are: supervisor communication and personal feedback. Therefore, if employees are satisfied with these communication dimensions, their job satisfaction will be at a satisfactory level. The goal of the research was to determine satisfaction with the observed communication dimensions based on the employees’ attitudes. Managers’ and non-managerial employees’ attitudes towards the observed communication dimensions are presented, also. On the sample of 72 respondents, using descriptive statistics, the results have shown that the employees are not satisfied with the observed dimensions, also, the non-managerial employees are less satisfied than the managerial ones. The results are useful since they provide a description of the observed dimensions and findings of the previous studies, especially the ones which investigated the relationship between satisfaction with the observed communication dimensions and job satisfaction. The results may be useful for (Serbian) managers in the process of managing the observed communication dimensions. The sample size limits the generalizability of the result.

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“…This communication schema is relevant for a study about leadership because it is embedded in the leadership context, especially in the decision-making process. Furthermore, the model, although early initiated, is still being applied in recent research (see Richmond & McCroskey, 1979;O' Dea & Flin, 2001;Rozilah et al, 2013;Guo, Li, & Wu, 2015). Overall, the use of this idea and model in this study is justifiable.…”

Section: Definitionmentioning

confidence: 92%

“…This model introduced four styles, namely Telling (briefly, it is the directive style of interaction), Selling (the persuasive style), Consulting (the dialogueencouraging style), and Joining (the facilitating style) (O'Dea & Flin, 2001;Rozilah, Muhamed, & Khamaluddin, 2013;Guo, Li, &Wu, 2015).…”

Section: Definitionmentioning

confidence: 99%

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Transactional Leadership in the Public Sector: Integrating Public Values

Nguyen¹

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Agreement exists that leadership studies should give increased attention to the application of generic leadership in specific contexts. In the public sector, a specific need exists to examine the effect of public values on the content and effectiveness of leadership. This study adds to the public administration literature by, principally, developing a transactional leadership (TL) substyle that incorporates public values (PV). This thesis calls this substyle “Public Values-focused Transactional Leadership” (PVTL). Three main study questions are addressed: (1) What is the impact of Transactional Leadership on the Organisational Commitment (OC) of public employees? (2) What is the impact of Public Values on Organisational Commitment? (3) What is the impact of Public Values-focused Transactional Leadership on the Organisational Commitment? This study uses a multiphase mixed-method design and data gathered from 25 interviews and a dyadic survey of 499 employees and 78 supervisors across 27 public agencies in Vietnam. Empirical results show positive, direct impacts of TL, PV and PVTL on OC. It also finds indirect impacts of PVTL on OC through psychological contracts, and a mediation effect of a participatory style on the relationship between PVTL and OC. Hence, support is provided for the relationships of the above study questions. PVTL is discussed as a new, useful construct for public sector leadership studies and as holding promise for improving public sector management.

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Empirical Study on the Effects of Leader’s Verbal Communication Style on Employee’s Job Satisfaction

Cited by 10 publications

References 47 publications

A structural equation model of principals communication patterns, funds management and school-community relationship

A structural equation model of principals communication patterns, funds management and school-community relationship

Employees’ Satisfaction with Supervisor Communication and Personal Feedback

Transactional Leadership in the Public Sector: Integrating Public Values

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