DOI: 10.17265/2159-5836/2013.05.002
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Shu-huei Wang, Shyh-huei Hwang, Ming-chyuan Ho

Abstract: As administration of blogs is one of the most popular activities on the Internet currently, topics related to blogs have also become a favorite subject in daily life. Questions like what ways can be used to show end-users' or designers' internal knowledge to find out their needs, what methods can be applied to analysis of the process, etc., have not been answered yet. Therefore, how to analyze the tacit knowledge and grasp the true demand of users is one of the major issues to be solved in empathic design. The…

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