Emerging spaces in community-based participatory design

Sabiescu, Amalia; David, Salomão; Zyl, Izak van; Cantoni, Lorenzo

doi:10.1145/2661435.2661446

Cited by 46 publications

(33 citation statements)

References 23 publications

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“…Although researchers have examined cultural aspects of technology design (Flanagan et al 2005;Iivari 2006;Sabiescu et al 2014;Winschiers-Theophilus et al 2015) and use (Lindtner et al 2012;Martinviita et al 2015;Ogan et al 2012), many studies only engage superficially with cultural issues. In this respect, this study offers an in-depth analysis of cultural issues in a community technology design project, covering an analysis of values and requirements endorsed by different stakeholders.…”

Section: Cultural Values Stakeholder Requirements and User Interprementioning

confidence: 99%

“…Additionally, this article sheds light on how cultural values are intermingled with a community technology design in the wild. To date, some scholars have argued that there may be cultural differences between designers and local user communities (Sabiescu et al 2014;Winschiers-Theophilus et al 2015). Studies on longterm multi-stakeholder projects have also pointed out a number of challenges (Cheverst et al 2012;Clinch et al 2011;Dalsgaard andHalskov 2010, Friday et al 2012;Halkola et al 2015;Memarovic 2015;Ståhlbröst et al 2015;Taylor et al 2013;Ylipulli and Suopajärvi 2013), while cultural analyses of such projects are limited.…”

Section: Cultural Values Stakeholder Requirements and User Interprementioning

confidence: 99%

“…We particularly inquire whether the interpretations and requirements of the other stakeholders aligned or conflicted with the values that drove the development team. Cultural analyses of technology design (e.g., Flanagan et al 2005;Iivari 2006;Sabiescu et al 2014;Winschiers-Theophilus et al 2015) and use (e.g., Lindtner et al 2012;Martinviita et al 2015;Ogan et al 2012) have become prevalent. Regarding technology design, previous researchers addressed the challenges and practices of cross-cultural user interface design (e.g., Marcus and Gould 2000) and participatory design (e.g., Sabiescu et al 2014;Winschiers-Theophilus et al 2015).…”

Section: Introductionmentioning

confidence: 99%

“…Some studies addressing these projects came close, for example, by addressing the intricacies and challenges of collaboration (e.g., Halkola et al 2015;Sabiescu et al 2014;Ståhlbröst et al 2015;Winschiers-Theophilus et al 2015) that have also been studied in ubiquitous computing and public display projects (Cheverst et al 2012;Clinch et al 2011;Dalsgaard and Halskov 2010;Friday et al 2012;Memarovic 2015;Memarovic et al 2013;Suopajärvi et al 2012;Taylor et al 2013;Taylor and Cheverst 2009;Taylor and Cheverst 2010;Ylipulli and Suopajärvi 2013). Some studies addressed cultural aspects of developing country or community technology design contexts, within which it has been shown that local cultural aspects must be taken seriously by the designers who represent another culture (Sabiescu et al 2014;Winschiers-Theophilus et al 2015). These studies indicate that the way designers encode technology is shaped by their culture, among other things, and similarly, the users' cultural context shapes the way they decode technology.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

In sweet harmony or in bitter discord? How cultural values and stakeholder requirements shape and users read an urban computing technology

2017

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Culture is, in many ways, implicated in and shapes technology design and use. Inspired by Stuart Hall's conception of encoding/decoding, we maintain that technological artefacts reflect the cultural values of their creators, while users, in their encounters with the technological artefacts, may decode those artefacts in various ways that are shaped by the users' cultural values. In this article, we apply this lens to study a decade-long urban computing project that took place in the wild. We focus on the project's development team and on how their cultural values shape technology design. We also acknowledge that such an urban computing project involves many other stakeholder groups that affect the course of events. In our analysis, we examine how these stakeholders shaped and interpreted the technology in question. Although the development project had a seemingly generic "for all" ethos, the various stakeholders pulled the focus in different directions. The trajectory of the project can be characterized as reacting to these competing influences-sometimes achieving fit, while other times resulting in conflicts. The contribution of this paper is a structured analysis and reflections on cultural issues in community technology design in the wild, with a focus on the role of the developers' cultural values and other stakeholders' technology-related requirements and interpretations. This study has implications for subsequent studies in the wild by framing them as fluid settings of a great variety of stakeholders with a multiplicity of values, requirements, and interpretations.

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Section: Cultural Values Stakeholder Requirements and User Interprementioning

confidence: 99%

Section: Cultural Values Stakeholder Requirements and User Interprementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

In sweet harmony or in bitter discord? How cultural values and stakeholder requirements shape and users read an urban computing technology

2017

View full text Add to dashboard Cite

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“…This bespeaks the need to integrate the perspectives of users in design processes, particularly in culturally diverse communities. Community participation in design also poses its own challenges, ranging from differences between the designers' and community members' epistemological frames [2], to challenges raised by local customs and protocols regulating social interaction [18,19], and diverse understandings of what community participation in design actually entails [23].…”

Section: The Role Of Culture In Technology Design and Usagementioning

confidence: 99%

CulTech2015

Memarović

Sabiescu

et al. 2015

Proceedings of the 7th International Conference on Communities and Technologies

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With globalization and technological advances, people are increasingly coming into contact with others from different cultural backgrounds, particularly in place-based and virtual communities. Yet, cultural diversity -the diversity of community members' cultural backgrounds -offers both significant benefits and challenges in the design, usage and evaluation of technologies. In this one-day workshop, we explore the role of cultural diversity in potentially informing, supporting, challenging or impacting the design of Information and Communications Technology (ICT) within community contexts. To delve into this complex and multifaceted space, we welcome workshop submissions that 1) engage broadly with the role of culture within technology design and usage for, with and by communities, as well as 2) proposals for approaches, tools, conceptual and methodological frameworks, case studies and best practices in community-based design that exploit cultural diversity as an asset and seek to encourage intercultural interactions. Our goal is to bring together academics and practitioners from different domains such as computer science, urban design, interactive art, anthropology and social sciences who share a common interest in exploring the design space of ICTs, culture and communities.

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Cultural use of ICT4D to promote Indigenous knowledge continuity of Ngarrindjeri stories and communal practices

Haines

Trevorrow

2022

Asso for Info Science & Tech

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While there is a considerable amount of interest in information and communication technologies for development (ICT4D) in the Indigenous communities, it remains limited to those who can afford it and have the skills and knowledge to implement the technology and access appropriate digital tools. Hence, Indigenous communities are continually stigmatized as marginalized, leading to a cultural misrepresentation of histories that affects the continuing information disparity between Indigenous and Western knowledge systems, particularly the insufficient technology infrastructure designed for traditional users. In this article, ICT4D was conceptualized as a digital platform to support Senior Ngarrindjeri Elder Aunty Ellen Trevorrow in continuing her practice of weaving and storytelling throughout the pandemic. In this context, the community‐based participatory research (CBPR) principles within the structure of video ethnography were qualitatively designed to implement the ICT4D project culturally and ethically. Video recordings, image data, transcriptions, and the Ngarrindjeri ICT4D Pondi (Murray Cod) framework were embedded to justify the findings and the aim of illustrating Aunty Ellen's knowledge‐sharing process to online learners. Likewise, the results demonstrate the positive and negative impact of COVID‐19 on the continuity and orality of Aunty Ellen's cultural stories and practices. The future continuity of Aunty Ellen's knowledge ought to consider the inconsistency of technological infrastructure in regional areas, her waning health, and the interconnectedness of oral expertise, which often pose challenges. This study is a small step toward a better understanding of the value of oral knowledge; emphasizing the creation of e‐learning weaving instructional videos is valuable for future digital management of Indigenous knowledge relevant to LIS.

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Emerging spaces in community-based participatory design

Cited by 46 publications

References 23 publications

In sweet harmony or in bitter discord? How cultural values and stakeholder requirements shape and users read an urban computing technology

In sweet harmony or in bitter discord? How cultural values and stakeholder requirements shape and users read an urban computing technology

CulTech2015

Cultural use of ICT4D to promote Indigenous knowledge continuity of Ngarrindjeri stories and communal practices

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