T he Covid-19 pandemic required rapid changes to research protocols, including immediate transitions to virtual participant recruitment and informed consent. In most cases, institutional review boards (IRBs) supported these transitions and reviewed and approved modifications to studies quickly. While restrictions to essential personnel were necessary to keep staff members and potential and enrolled participants safe, many researchers were not prepared for some of the unique, complex barriers to virtual study recruitment and retention. Using a survey study among newly diagnosed cancer patients as a case study, this paper will illuminate some of these challenges and describe possible solutions and silver linings to use for future virtual recruitment and consent processes.Given that virtual recruitment is likely to continue, it is important to ensure that it facilitates, rather than hinders, equitable and just recruitment. We will provide recommendations to proactively address these recruitment and consent challenges based on our experiences, stakeholder feedback, and institutional changes implemented after working closely with our IRB to ensure both short-and long-term success of remote studies.
CASE DESCRIPTIONT he case that serves as our example was a research study that was adapted from in-person to virtual recruitment beginning in the initial Covid-19 peak (April 2020 to December 2021) and involved a behavioral intervention and survey. 1 The survey assessed ABSTRACT The Covid-19 pandemic required rapid changes to research protocols, including immediate transitions to recruiting research participants and conducting the informed consent process virtually. This case study details the challenges our research team faced adapting an in-person, behavioral-intervention and survey study to virtual recruitment. We reflect on the impact of these rapid changes on recruitment and retention, discuss protocol changes we made to address these challenges and the needs of potential and enrolled participants, and propose recommendations for future work. Using computer technology to display professional return phone numbers, being flexible by contacting potential participants through various means, minimizing email communication due to added regulatory requirements, and partnering with the institutional review board to shorten and improve the consent document and process were critical to study success. This case study can offer insight to other researchers as they navigate similar processes. Virtual recruitment is likely to continue; it is important to ensure that it facilitates, rather than hinders, equitable and just recruitment practices.