2018
DOI: 10.1504/ijstm.2018.10011483
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Abstract: This paper discusses the relationships between organisational learning and service innovation performance, as well as the mediating role of supply chain collaboration and the moderating role of interpersonal trust. The empirical study shows that: 1) different dimensions of organisational learning have different effects on different dimensions of supply chain collaboration and service innovation performance; 2) supply chain collaboration acts as a mediator between knowledge absorption, knowledge integration, an… Show more

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