Effects of Cultural Sensitivity Training on Health Care Provider Attitudes and Patient Outcomes

Abstract

The results of this study indicate that a cultural sensitivity training program not only improved knowledge and attitudes among health care providers, but it also yielded positive health outcomes for their patients.

HIV Treatment Cascades that Leak: Correlates of Drop-off from the HIV Care Continuum among Men who have Sex with Men Worldwide

“…Moreover, our findings illustrate the importance of provider sensitivity and the need for specialized training of health care professionals. This point is supported by others who have written about the importance of provider sensitivity for optimizing HIV treatment [34][35][36].…”

The Perception of “Training Availability” Among Certified Nurse Aides: Relationship to CNA Performance, Turnover, Attitudes, Burnout, and Empowerment

“…A variety of studies have found a relationship between training and CNA performance (e.g., Majumdar, et al, 2004;Burgio, et al, 2000). Our analyses support these previous studies.…”

“…And, in most cases, training was found to have desirable effects. For example, Majumdar, Browne, Roberts and Carpio (2004) randomly assigned 114 nurses and homecare workers to experimental (training) and control groups. After one year, they found that patients who received care from trained providers showed more improvement in functional capacity.…”

Cultural barriers impeding ethnic minority groups from accessing effective diabetes care services: a systematic review of observational studies

“…Health policies should therefore be directed towards improving cultural competence training to facilitate partnership working between patients and their healthcare providers. This has been shown to improve professional skills, cultural knowledge and attitudes among healthcare professionals, enabling them to work effectively in cross-cultural situations, thereby yielding positive health-related outcomes for their ethnic minority patients (Majumdar et al, 2004;Khanna et al, 2009).…”