2020
DOI: 10.1007/s10551-020-04591-5
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Drama and Discounting in the Relational Dynamics of Corporate Social Responsibility

Abstract: Employing theoretical resources from Transactional Analysis (TA) and drawing from interviews with managers dealing with social or environmental issues in their role, we explain how CSR activity provides a context for dramas in which actors may ignore, or discount aspects of self, others, and the contexts of their work as they maintain and reproduce the roles of Rescuers, Persecutors and Victims. In doing so, we add to knowledge about CSR by providing an explanation for how the contradictions of CSR are avoided… Show more

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Cited by 11 publications
(5 citation statements)
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“…Our participants therefore inevitably reveal the rhetoric embedded in their role, their other identifications, and their relationship to digital technology. The process of data analysis was iterative and abductive, consistent with studies such as Erkama and Vaara (2010), Laine et al (2015), Wickert and De Bakker (2018), or Grigore et al (2020). As Driver (2017) notes, subsequent interpretations are not intended as proof of a finding, but as plausible explanations that contribute to debate.…”
Section: Methodsmentioning
confidence: 95%
“…Our participants therefore inevitably reveal the rhetoric embedded in their role, their other identifications, and their relationship to digital technology. The process of data analysis was iterative and abductive, consistent with studies such as Erkama and Vaara (2010), Laine et al (2015), Wickert and De Bakker (2018), or Grigore et al (2020). As Driver (2017) notes, subsequent interpretations are not intended as proof of a finding, but as plausible explanations that contribute to debate.…”
Section: Methodsmentioning
confidence: 95%
“…Together, these initial self-representations refer to pre-existing roles that protagonists seize as discursive resources and reproduce. As proposed by Grigore et al (2021), we use upper case letters to distinguish the self-authored representations in this research from society’s actual victims, witnesses, resisters and perpetrators.…”
Section: Methodsmentioning
confidence: 99%
“…Implementing stakeholder relationship management throughout the organization has an important role in CSR management [56]. It centers on creating, maintaining, and coordinating stakeholder relationships to enhance value and prevent ethical issues.…”
Section: Csr Stakeholder Relationship In Constructionmentioning
confidence: 99%