Dispositional and contextual determinants of organizational citizenship behavior

Abstract

This study of 402 professional and administrative employees of a VA hospital addressed the question of whether certain dispositional factors (Agreeableness, Conscientiousness, and Equity Sensitivity) could account for the relationship between contextual work attitudes and organizational citizenship behavior (OCB). Findings indicate this not to be the case. Fairness/satisfaction had independent effects on OCB. Additionally, Conscientiousness predicted some forms of OCB. Neither Agreeableness nor Equity Sensitivity affected OCB. Implications are noted for further inquiry into OCB.

Familial resemblance, citizenship, and counterproductive work behavior: A combined twin, adoption, parent–offspring, and spouse approach.

“…For both CWB and OCB nonshared environmental factors contributed more than genetic factors did. Although our results do not tell us what the specific environmental contributors are, previous research has shown that positive and negative experiences with coworkers (Miner et al, 2005), job characteristics (Chiu & Chen, 2005), perceptions of fairness (Konovsky & Organ, 1996), and experiences of workplace incivility (Penney & Spector, 2005) are associated with nontask performance. Any of these experiences might lead to the lack of sibling similarity (i.e., nonshared environmental variance) identified in the present study.…”

Organizational justice, age, and performance connection in Malaysia

“…Our findings on the positive relationship between procedural justice and contextual performance were consistent with previous research (Konovsky and Pugh, 1994;Konovsky and Organ, 1996;Niehoff and Moorman, 1993;Uen and Chien, 2004). In tandem with the group-value model (Lind and Tyler, 1988), the use of fair procedures and processes help communicate the fact that the employee is a valued member of the group.…”

Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment

“…Of the control variables, only educational level and job level were significantly related to OCB-O. In line with a previous study (Konovsky and Organ, 1996), employees with a high educational level tend to show more OCB-O. However, contrary to our expectations, employees with a higher job level tend to show less OCB-O.…”