Dispersed knowledge management in ecosystems

Gomes, Leonardo Augusto de Vasconcelos; Faria, Aline Mariane de; Borini, Felipe Mendes; Chaparro, Ximena Alejandra Flechas; Santos, Matheus Graciani dos; Amaral, Guilherme Soares Gurgel

doi:10.1108/jkm-03-2020-0239

Cited by 27 publications

(41 citation statements)

References 123 publications

(242 reference statements)

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“…The firm must thus motivate new learning processes so that its employees can exploit these SMTs to produce better performance (García-Morales et al , 2018; Martín-Rojas et al , 2013). Neither SMTs nor other technologies in themselves can develop new modes of behavior, but they do enable workers to contribute to and receive knowledge from online ecosystems (Gomes et al , 2021; Papa et al , 2018). In so doing, workers modify the way they communicate, learn or design strategies, multiplying exponentially the possibilities for contact and interaction, in terms not only of speed – even instantaneity – but also of potential to connect people and disseminate news worldwide.…”

Section: Theoretical Framework and Research Hypothesesmentioning

confidence: 99%

“Social media technologies: a waste of time or a good way to learn and improve technological competences?”

Lardón-López

Rojas

Morales

2022

JKM

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Purpose The purpose of this study is to deepen understanding of the effects of using social media technologies to acquire technological knowledge and organizational learning competences, of technological knowledge competences on organizational learning and finally of organizational learning on organizational performance. Design/methodology/approach The study was performed by analyzing data from a sample of 197 technology firms located in Spain. The hypotheses were tested using a structural equations model with the program LISREL 8.80. Findings This study’s conceptual framework is grounded in complexity theory – along with dynamic capabilities theory, which complements the resource-based view. The study contributes to the literature by proposing a model that reflects empirically how business ecosystems that use social media technologies enable the development of interorganizational and social collaboration networks that encourage learning and development of technological knowledge competences. Research limitations/implications It would be interesting for future studies to consider other elements to conceptualize and measure social media technologies, including (among others) significance of the various tools used and strategic integration. The model might also analyze other sectors and another combination of variables. Practical implications The results of this study have several managerial implications: developing social media technologies and interorganizational social collaboration networks not only enables the organizational learning process but also encourages technological knowledge competences. Through innovation processes, use of social media technologies also contributes to strengthening companies’ strategic positioning, which ultimately helps to improve firms’ organizational performance. Social implications Since social media technologies drive information systems in contemporary society (because they enable interaction with numerous agents), the authors highlight the use of complexity theory to develop a conceptual framework. Originality/value The study also deepens understanding of the connections by which new experiential learning contributes to the generation of coevolutionary adaptive business ecosystems and digital strategies that enable development of interorganizational and social collaborative networks through technological knowledge competences. Only after examining the impact of social media technologies on organizational performance in prior literature, did the authors underscore that both quantity and frequency of social media technology use are positively related to improvement in knowledge processes that lead to employees’ creation and acquisition of new metaknowledge.

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Section: Theoretical Framework and Research Hypothesesmentioning

confidence: 99%

“Social media technologies: a waste of time or a good way to learn and improve technological competences?”

Lardón-López

Rojas

Morales

2022

JKM

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“…Similarly, there are four mechanisms (i.e. rules and directives, sequencing, routines and group problem-solving and decision-making) at the firm level to support the integration of knowledge while at the ecosystem level there is social capital (Grant, 1996; Gomes et al , 2021). Thus, the premises and mechanisms of the KBV are highly compatible with the ecosystem.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Coopetition within the entrepreneurial ecosystem: startups’ entrepreneurial learning processes and their implications for new venture performance

Yang

Zhang

2021

JBIM

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Purpose This paper aims to explore coopetition within the entrepreneurial ecosystem and answer the following two fundamental questions: How does coopetition affect the entrepreneurial learning and performance of startups? and What learning strategies should startups adopt to promote their growth in the coopetition activities? Design/methodology/approach Using the structural equation model and instrumental variable, this study used a sample of 371 startups to test the hypotheses. Data comes from startups in Jiangsu, Shanghai and Zhejiang, China. Findings This study finds that the coopetition-performance relationship of startups is marginally negative. This study also finds that exploitative learning and exploratory learning positively mediate this relationship. Ecosystem’s social capital can enhance the coopetition-exploration relationship, but the coopetition-exploitation relationship is not affected. Originality/value Many studies propose that the coopetition-performance relationship is ambiguous, which makes it meaningful to explore startups individually. Based on the resource-based view and the knowledge-based view, this study deepen the works of Bouncken and Fredrich (2016c), that is, how startups can learn and grow through coopetition activities. This study proposes that coopetition is one of the foundations of the ecosystem and explore the coopetition-performance relationship in this special context. Thus, the present paper adds to the budding literature on the effects of the entrepreneurial ecosystem and to the literature on coopetition.

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“…Knowledge management processes can indeed be present in a whole series of activities that companies carry on, which include the creation of competitive advantages through an efficient and professional management of existing management systems (Kettinger and Grover, 1995) and also the transfer of knowledge toward sustainability objectives (Grover and Davenport, 2001). Indeed, a close knowledge-related collaboration within the organization and with all the stakeholders can ease the emergence of sustainability-oriented practices like CE (Zucchella and Previtali, 2019; Govindan and Hasanagic, 2018; Zhang et al , 2021; Gomes et al , 2021; Vendrell-Herrero, 2021). In addition to what is done and known so far, there is a ferment around what can be a further catalyst of CE (Seles et al , 2022; Ciliberto et al , 2021).…”

Section: Introductionmentioning

confidence: 99%

Corporate social responsibility as a catalyst of circular economy? A case study perspective in Agri-food

Morea

Fortunati

Cappa

et al. 2022

JKM

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Purpose This study aims to analyze how, under the stakeholder theory, corporate social responsibility (CSR) might favor the emergence of circular economy (CE) in the Agri-food sector, which is a relevant context, as it is technologically dynamic and requires paying attention to all the stakeholders. Design/methodology/approach An exploratory, qualitative research design has been adopted to study the phenomenon in detail, as it facilitates the understanding of complex phenomena such those under investigation and helps enrich existing theory with new insights from real-world cases to add theoretical generalizations to the existing body of research in the field. Findings The results of this study highlight that companies adopting CSR models are oriented toward circularity. Practical implications This study provides useful indications to managers and policymakers as to how to favor the two approaches (CSR and CE) and benefit all the stakeholders. Originality/value While there is wide scholarly and managerial interest toward CSR and CE, previous research has mainly analyzed CE and CSR as two independent phenomena. Therefore, there is a lack of understanding about how the two areas are linked. Following previous studies that have started to theoretically argue an interconnection between CSR and CE, in this research, it has been empirically investigated, and further explored theoretically, whether CSR can implicitly encourage the emergence of CE approaches.

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Dispersed knowledge management in ecosystems

Cited by 27 publications

References 123 publications

“Social media technologies: a waste of time or a good way to learn and improve technological competences?”

“Social media technologies: a waste of time or a good way to learn and improve technological competences?”

Coopetition within the entrepreneurial ecosystem: startups’ entrepreneurial learning processes and their implications for new venture performance

Corporate social responsibility as a catalyst of circular economy? A case study perspective in Agri-food

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