Digital transformation with enterprise architecture for smarter cities: a qualitative research approach

Anthony, Bokolo; Petersen, Sobah Abbas; Helfert, Markus; Guo, Hong

doi:10.1108/dprg-04-2020-0044

Cited by 19 publications

(8 citation statements)

References 49 publications

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“…Interoperability is crucial to manage systems of systems and to open prospective to competitive solutions (Dhungana et al, 2016). In addition, use of legacy systems, constrained and resources data heterogeneity lead to vertically siloed data applications (Bokolo et al, 2021b). Data in these applications are generally "locked" in their domain such as one system resulting to vendor lock-in (Walravens et al, 2021) or one service provider and cannot be reused and shared by other application, system or provider (Brutti et al, 2019).…”

Section: Interoperabilitymentioning

confidence: 99%

Data driven approaches for smart city planning and design: a case scenario on urban data management

Anthony

2023

DPRG

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Purpose Because of the use of digital technologies in smart cities, municipalities are increasingly facing issues related to urban data management and are seeking ways to exploit these huge amounts of data for the actualization of data driven services. However, only few studies discuss challenges related to data driven strategies in smart cities. Accordingly, the purpose of this study is to present data driven approaches (architecture and model), for urban data management needed to improve smart city planning and design. The developed approaches depict how data can underpin sustainable urban development. Design/methodology/approach Design science research is adopted following a qualitative method to evaluate the architecture developed based on top-level design using a case data from workshops and interviews with experts involved in a smart city project. Findings The findings of this study from the evaluations indicate that the identified enablers are useful to support data driven services in smart cities and the developed architecture can be used to promote urban data management. More importantly, findings from this study provide guidelines to municipalities to improve data driven services for smart city planning and design. Research limitations/implications Feedback as qualitative data from practitioners provided evidence on how data driven strategies can be achieved in smart cities. However, the model is not validated. Hence, quantitative data is needed to further validate the enablers that influence data driven services in smart city planning and design. Practical implications Findings from this study offer practical insights and real-life evidence to define data driven enablers in smart cities and suggest research propositions for future studies. Additionally, this study develops a real conceptualization of data driven method for municipalities to foster open data and digital service innovation for smart city development. Social implications The main findings of this study suggest that data governance, interoperability, data security and risk assessment influence data driven services in smart cities. This study derives propositions based on the developed model that identifies enablers for actualization of data driven services for smart cities planning and design. Originality/value This study explores the enablers of data driven strategies in smart city and further developed an architecture and model that can be adopted by municipalities to structure their urban data initiatives for improving data driven services to make cities smarter. The developed model supports municipalities to manage data used from different sources to support the design of data driven services provided by different enterprises that collaborate in urban environment.

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Section: Interoperabilitymentioning

confidence: 99%

Data driven approaches for smart city planning and design: a case scenario on urban data management

Anthony

2023

DPRG

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“…It also becomes apparent that uncertainty and ambiguity associated with digital transformation, together with a need for a more resilient and sustainable society, are wicked problems that require "stepping outside of tried-and-true logics" (Cankurtaran and Beverland, 2020, 256), which DT practices may facilitate in business organisations. Further, to avoid technology fallacy (Kane, 2019), digital transformation requires alignment and integration of different componentstechnical, social, environmental, and human components (Anthony et al, 2021). In this sense, the DT perspective calls for a shift of focus from a merely technological or strategic perspective to include a human perspective at the centre of technological changes (Magistretti et al, 2021b;de Paula et al, 2022).…”

Section: Potential Value Of Design Thinking In the Digital Worldmentioning

confidence: 99%

Design thinking capabilities in the digital world: A bibliometric analysis of emerging trends

2023

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Recent research suggests that design thinking practices may foster the development of needed capabilities in new digitalised landscapes. However, existing publications represent individual contributions, and we lack a holistic understanding of the value of design thinking in a digital world. No review, to date, has offered a holistic retrospection of this research. In response, in this bibliometric review, we aim to shed light on the intellectual structure of multidisciplinary design thinking literature related to capabilities relevant to the digital world in higher education and business settings, highlight current trends and suggest further studies to advance theoretical and empirical underpinnings. Our study addresses this aim using bibliometric methods—bibliographic coupling and co-word analysis as they are particularly suitable for identifying current trends and future research priorities at the forefront of the research. Overall, bibliometric analyses of the publications dealing with the related topics published in the last 10 years (extracted from the Web of Science database) expose six trends and two possible future research developments highlighting the expanding scope of the design thinking scientific field related to capabilities required for the (more sustainable and human-centric) digital world. Relatedly, design thinking becomes a relevant approach to be included in higher education curricula and human resources training to prepare students and workers for the changing work demands. This paper is well-suited for education and business practitioners seeking to embed design thinking capabilities in their curricula and for design thinking and other scholars wanting to understand the field and possible directions for future research.

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“…Government service systems with blockchain technology can help develop innovative, sustainable cities that achieve social, environmental, and economic Sustainability (Wong et al, 2022). A smart city with an intelligent service system must be supported by information and communication technology (ICT) or digital technology (Anthony Jnr et al, 2021). Ecological and livable development is a priority in the global push to become a sustainable city (Kenworthy, 2006).…”

Section: Literature Reviewmentioning

confidence: 99%

Culture of corruption in the smart service system of global governance

Wiyono

Purnomo

Lestari

2023

Chinese Public Administration Review

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This study aims to determine the culture of corruption in the global government smart service system in the last 5 years, from 2018 to 2022. This research used a qualitative method with a library research approach. The research data was obtained from the Scopus database of 318 articles. Data analysis in this study used VOSviewer and NVivo 12 plus devices. Through 318 article documents, the results showed that the United Kingdom had the highest contribution of artistic documents, and the University of South Africa was affiliated with the highest number of document publications of the 10 other affiliates. The “moral and ethical” movement within government agencies is expected to restore trust in the community and create conditions for a social environment that rejects, even opposes, and punishes acts of corruption.

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Digital transformation with enterprise architecture for smarter cities: a qualitative research approach

Cited by 19 publications

References 49 publications

Data driven approaches for smart city planning and design: a case scenario on urban data management

Data driven approaches for smart city planning and design: a case scenario on urban data management

Design thinking capabilities in the digital world: A bibliometric analysis of emerging trends

Culture of corruption in the smart service system of global governance

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