Digital transformation model for the development of tourism companies

Pacheco, Alex; Fernandez, Ivan Robles; Perez, Dany Dorian Isuiza; Bedriñana, Marco A. Añaños

doi:10.17993/3cemp.2021.specialissue1.47-61

Cited by 8 publications

(2 citation statements)

References 7 publications

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“…Digital transformation is leading innovation in the tourism industry. Importantly, automation and non-face-to-face travel services resulting from digital transformation are changing not only how travel products are marketed, but also how we travel (Durmaz & Efendioglu, 2016; Pacheco Pumaleque et al, 2021; Reichstein & Härting, 2018). For example, travelers can use a mobile app that provides them with forecasts for ticket price changes (Perelygina et al, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

Workcation (Workation) Travel Experiences, Satisfaction and Revisit Intentions: Focusing on Conceptualization, Scale Development, and Nomological Network

Shin

Lee

Kim

2023

Journal of Travel Research

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Since the COVID-19 crisis has accelerated digital transformation around the world, one notable trend in the tourism industry is the emergence of long-stay tourism, such as workcation which combines working and vacationing. Although workcation travel displays unique experiential characteristics compared with traditional travel experiences, conceptual and empirical knowledge on the nature and dimensional structure of such experiences is lacking. To fill this gap, this research conceptualizes workcation travel experiences and develops a multi-dimensional scale to measure the degree of such experiences. Based on the analysis of qualitative interviews, four workcation travel experience dimensions are identified: relaxing, improvised, autonomous, and localized experiences. Building on this, two online surveys with workcation travelers were conducted to develop a multi-dimensional scale of workcation travel experiences. Lastly, the nomological network of the developed scale with workcation satisfaction and revisit intentions was investigated. Theoretical and practical implications are provided.

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Section: Literature Reviewmentioning

confidence: 99%

Workcation (Workation) Travel Experiences, Satisfaction and Revisit Intentions: Focusing on Conceptualization, Scale Development, and Nomological Network

Shin

Lee

Kim

2023

Journal of Travel Research

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“…In the context of the 21st-century information society, digital transformation is profoundly reshaping the tourism industry across various facets, including the business models and management structures of hotel organizations and tourism enterprises, the establishment and empowerment of virtual communities, and its profound influence on travel reservation methods [1][2][3].…”

Section: Introductionmentioning

confidence: 99%

Digital Transformation in the Tourism Industry: A Comparative Literature Review

Zhang,

Szab

2024

AEMPS

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This paper examines the digital transformation of the global tourism industry, focusing on the evolution of tourism marketing strategies. The study includes the integration of cutting-edge technologies with traditional paradigms. There is a significant disparity between international economies known for their robust theoretical frameworks in data analytics, customer segmentation, and digital channels for marketing, and China, which is characterized by practical innovations but lacks theoretical discourse. This manuscript conducts a comparative analysis by conducting a literature review and synthesizing theoretical and empirical applications from international and Chinese tourism literature. The aim is to bridge the gap between theory and practice and provide insights for more effective tourism marketing in a digitally transformed landscape. This study addresses the disparity between international and Chinese approaches to digital transformation in tourism. Through comparative analysis, the research explores empirical questions related to Chinas distinctive incorporation of emerging technologies, government influence, and sustainability in tourism. It proposes three main hypotheses: 1) Chinese platforms prioritize group consensus over individual choice; 2) Chinas transformation is state-driven, facilitating rapid technological integration; 3) cultural preservation is an important focus of Chinas digital tourism platforms. The paper argues for future research that combines Chinese practical insights with international theoretical frameworks, thus contributing to a more comprehensive understanding of global digital tourism dynamics.

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The Impact of Employees’ Absorptive Capacity on Digital Transformation of Tourism and Travel Services: Evidence from the Egyptian Travel Agencies

Aboushouk

2022

Eurasian Studies in Business and Economics

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Digital transformation model for the development of tourism companies

Cited by 8 publications

References 7 publications

Workcation (Workation) Travel Experiences, Satisfaction and Revisit Intentions: Focusing on Conceptualization, Scale Development, and Nomological Network

Workcation (Workation) Travel Experiences, Satisfaction and Revisit Intentions: Focusing on Conceptualization, Scale Development, and Nomological Network

Digital Transformation in the Tourism Industry: A Comparative Literature Review

The Impact of Employees’ Absorptive Capacity on Digital Transformation of Tourism and Travel Services: Evidence from the Egyptian Travel Agencies

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