“…The outcome measures of counseling, client-perceived improvement and satisfaction, were obtained from the Counseling Service Assessment Blank (Hurst, Weigel, Thatcher, Nyman, 1969), a self-report questionnaire measuring the client's attitude toward the experience of counseling. The questionnaire, based in part on the Missouri Diagnostic Classification Plan (Callis, 1965), requires clients to indicate on a 6-point rating scale the degree to which the services received helped in each of five problem areas: (a) lack of information or understanding about self, (b) lack of information or understanding about the environment, (c) conflict within self, (d) conflict with significant others, and (e) lack of a specific skill. Client-perceived improvement was measured by client ratings of these problem areas with two measures obtained for each client: the rating given the primary problem area and the total ratings for all other related problem areas.…”