Developing and testing a multi‐dimensional knowledge management model on Slovenian SMEs

Omerzel, Doris Gomezelj; Antončić, Boštjan; Ruzzier, Mitja

doi:10.1108/17465261111131802

Cited by 14 publications

(11 citation statements)

References 48 publications

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“…In previous years, several authors identified KM practices as a systematic approach to capturing, managing and the utilisation of knowledge to ensure efficiency (Nonaka and Takeuchi, 1995). More recently, the clear connection between SMU capturing information, towards organisationally managing such, are reflected in current strategic and opeprational management literature (see Gomezelj Omerzel et al , 2011; Vuori and Okkonen, 2012; Bharati et al , 2015; Garrido-Moreno et al , 2015).…”

Section: Knowledge-intensive Smesmentioning

confidence: 99%

“…Exploring and reviewing the wide and contemporary literature, within this pragmatic field, reinforces credible and prevalent assumptions of the acquisition and exploitation of knowledge (Adner and Kapoor, 2010; Chirico and Salvato, 2016; Helms et al , 2017). This can be said for the benefit of all businesses, from small enterprises to multinationals (see Gomezelj Omerzel et al , 2011; Manfreda et al , 2015). Nevertheless, a prescriptive and strategic model is not clearly stipulated, defined or illustrated towards the entrepreneurial context.…”

Section: Affirming Entrepreneurialism Through Smumentioning

confidence: 99%

“…The growth and variety of social media usage (SMU) has encouraged SMEs to realise their ambitions and market the product, brand or service more readily and widely (Hanna et al , 2011; Bharati et al , 2015; Helms et al , 2017). Studies document contemporary tools within the SME-KM context, when entering national and international markets (see Gomezelj Omerzel et al , 2011; Inkinen et al , 2015; Kivipõld, 2015; Helms et al , 2017). The application of social media reconfigures and updates small business processes, in relation to capturing, retaining and exploiting market information (Manfreda et al , 2015).…”

Section: Introductionmentioning

confidence: 99%

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Managing knowledge through social media

Crammond¹,

Omeihe

Murray³

et al. 2018

BJM

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Purpose The purpose of this paper is to conceptualise social media usage (SMU) as a contributory, knowledge management (KM) tool towards entrepreneurial behaviour amongst small- and medium-sized enterprises (SMEs). Although an underdeveloped concept in entrepreneurship, the conceptual analysis of KM presents evidence which links SMU as complementary to changing KM conventions. Design/methodology/approach The pertinent KM and SMU literatures of the SME context were reviewed to form an understanding of this context. Employing a mixed-methods approach, a pragmatic, thematic investigation of SMU-enhanced KM was facilitated. Findings Substantial benefits of innovative SMU, as a management tool towards SME entrepreneurialism, were witnessed. SMU enhances the administration of real-time knowledge, encouraging creativity. However, longer-term costs of employing requisite personnel, and anticipated organisational restructuring, present challenges. The paper identifies the potentials of social media technologies in overcoming KM issues. The authors propose a reasoned process model towards entrepreneurial exploitation by acknowledging systematic phases of research, concept, institutionalise, develop, target and assess, referred to as the RCIDTA model. Practical implications The authors argue that KM, through social media, facilitates interactions to execute innovative processes within SMEs ever-changing infrastructures. It also informs nascent entrepreneurs, in considering the benefits of systematic KM, and novel SMU, opportunities. The RCIDTA model for SMEs can be utilised in improving knowledge ecosystems of entrepreneurial SMEs, promoting innovation towards sustained organisation growth. Originality/value This paper embraces the growing approach of SMEs applying SMU. SMU and its cost efficiency support the start-up activity. This paper highlights central issues concerning the exploitation of sector-specific KM, including organisational strategy, structure, brand formation, fiscal and personnel resource allocation and market share.

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Section: Knowledge-intensive Smesmentioning

confidence: 99%

Section: Affirming Entrepreneurialism Through Smumentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Managing knowledge through social media

Crammond¹,

Omeihe

Murray³

et al. 2018

BJM

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show abstract

“…Este estudo tem como propósito promover uma melhor compreensão do fenômeno estudado. Para tanto, adota-se a pesquisa qualitativa como norteadora para investigar o tema em profundidade, assim como, o caráter exploratório-descritivo propondo desenvolver conceitos e ideias sobre a identificação do conhecimento (Gil, 2008).…”

Section: Materiais E Métodosunclassified

Identificação do Conhecimento como fase Antecedente dos Modelos de Gestão do Conhecimento

Moraes

Silva

Costa

et al. 2021

RAD

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Compreender como os conhecimentos são identificados para a Gestão de Conhecimento em gerenciamento de projetos a partir da aplicação de uma Revisão Sistemática de Literatura na base de dados Web of Science. Este artigo realiza a sistematização das abordagens propostas por outros estudos, assim como traz uma nova abordagem considerando a fase de identificação do conhecimento como fase antecedente aos modelos de GC já existentes. Este estudo possibilitará as organizações aperfeiçoarem seus processos de identificação de conhecimento. Deste modo, partindo da premissa de que o input para os modelos de Gestão do Conhecimento é identificar o conhecimento, propõe-se com este estudo o reconhecimento das fontes de conhecimento e aplicação de atividades para identificar o conhecimento.

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“…(2009) Storage/retention/ representation/handling/ recovery knowledge It is the process of storing the knowledge of every individual who has ties to the organization. After being identified, extracted and organized, it is used to develop the organizational memory of the company Gomezelj Omerzel et al (2011), Ale et al (2014), Wang and Meng (2018), Lee et al (2010), Carayannis (1999) Creation/generation/ increase/adaptation/ innovation/knowledge development It is an internal process of transformation, aiming to satisfy the need for an area, which occurs through the conversion of tacit knowledge to explicit knowledge. This process is also understood as developmental and allows the organization to understand, synthesize, reallocate, diversify and create new processes and alternatives for diverse areas within the organization from an existing source of knowledge Source: From research data, 2020 Levinthal, 1990:129).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Systematization of absorptive capacity microprocesses for knowledge identification in project management

Moraes¹,

Silva

Oliveira

2020

JKM

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Purpose This study aims to systematize the acquisition phase of absorptive capacity microprocesses that contribute to project management (PM) knowledge identification. Design/methodology/approach An exploratory and descriptive qualitative research was adopted. The first stage consisted of building the conceptual framework based on four systematic-literature-reviews. The data collection process in the second phase involved in-depth interviews, which are adequate to understand the interviewee’s reality. The sample composition consisted of 15 respondents who are PM professionals with an average of 15 years of experience. Each interviewee was chosen based on their expertise and ability to transmit the entire management process of several projects. The data were analyzed using the Atlas. Tecnology information software following the grounded theory technique with three coding cycles: open, axial and selective. Findings Based on the results, the authors organized the microprocesses into three groups: events, social interaction and the use of tools and techniques. Research limitations/implications The primary limitation of the study was the number of respondents. Future studies will be able to identify other microprocesses and evaluate their role in the knowledge identification process. Practical implications This study presents a systematization of microprocesses in knowledge identification, as it occurs in the context of PM. Based on the results of this study, organizations will be able to choose the microprocesses that best fit their operations and activities according to the complexity, innovation and/or criticality of their projects. Originality/value The systematic literature review revealed a gap in the knowledge identification phase of knowledge management as it pertains to PM. Thus, this study presents a systematization of how knowledge identification occurs in the context of PM.

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Developing and testing a multi‐dimensional knowledge management model on Slovenian SMEs

Cited by 14 publications

References 48 publications

Managing knowledge through social media

Managing knowledge through social media

Identificação do Conhecimento como fase Antecedente dos Modelos de Gestão do Conhecimento

Systematization of absorptive capacity microprocesses for knowledge identification in project management

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