“…Voluntary turnover behaviour takes place in form of discretionary actions carried out by employees in form of deliberate staff resignations, prolonged or extra leave requests, absconding from duty, unexplained and prolonged absenteeism, and failed return-to-work discussions (Imran-Malik, Zaheer, Mehboob & Khan, 2010;Lambert & Hogan 2008;According to Zeynep and Huckman, 2008). Voluntary turnover behaviour is also reflected by its consequences such as incurring of unexpected staff replacement costs, extra workloads to the remaining staff members, overtime payments, missed deadlines, interruptions to the flow of work, higher levels of stress-related absence, low staff morale, declining staff productivity, and unsatisfactory services to customers (Shaw, 2010;Zeynep & Huckman, 2008).…”