Developing an Effective ICT Strategic Framework for Higher Education Institutions: A Case of Mataram University

Hussein, Surya Sumarni; Alfiansyah, Muhamad Wisnu; Daud, Rohaizan; Yaacob, Salmy Edawati; Lokman, Anitawati Mohd

doi:10.1007/978-3-031-34045-1_18

Cited by 2 publications

(2 citation statements)

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“…Cultivating excellence: a case study of enterprise architecture .. Fatimah Azzaharah Amin) 549 resources are all included [1], [2]. Organizational architecture assembles the methodologies, tools, and frameworks required to develop a unified, standardized IT architecture that supports the enterprise's business activities while taking a holistic view of the enterprise's IT resources [1], [3]. EA has acquired importance in Malaysia over the last two decades as a main endeavor that has enabled organizations to resist business disruptions.…”

Section: Introductionmentioning

confidence: 99%

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Cultivating excellence: a case study of enterprise architecture transformational journey in higher education

Amin,

Hussein,

Daud

et al. 2024

IJEECS

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An enterprise architecture (EA) is a critical framework that clarifies the complex elements of organizations, including business processes and technology. It coordinates the interaction of these elements to achieve predetermined business goals. Higher education institutions (HEIs) may become susceptible to rigidity, duplication, and intricate operations without a comprehensive EA. The primary aims of this study are to ascertain the necessary information for each EA domain: business, data, and application at Universiti Teknologi MARA (UiTM) and to design the landscape map viewpoint architecture for UiTM by utilizing the EA framework. This research uses qualitative methods, namely interviews and document analysis, to comprehensively comprehend the intricacies and prerequisites within every EA domain. Critical insights for each UiTM domain: business, data, application, and technology were uncovered through the discernments. From the thematic analysis, the frequency of issues according to the EA domain is business 13 issues, application eight issues, data seven issues, and technology seven issues. Following a thorough analysis, these findings led to the development of the landscape map viewpoint architecture diagram. In conclusion, the results of this research hold the potential to provide HEIs with invaluable knowledge for enhancing their organizational transformation via EA, thereby propelling the overall quality and efficacy of higher education systems forward.

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Section: Introductionmentioning

confidence: 99%

“…Higher Education Institutions (HEI) currently lack a standard landscape map viewpoint architecture, necessitating expertise and knowledge in top management within the HEI sector [3]. Convincing top management at HEI of the value of an EA program will be challenging due to the absence of an immediate need [5].…”

Section: Introductionmentioning

confidence: 99%