2015
DOI: 10.18870/hlrc.v5i3.244
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Definitions of Quality in Higher Education: A Synthesis of the Literature

Abstract: The aim of this paper is to provide a synthesis of the literature on defining quality in the context of higher education. In our search for relevant literature, we intentionally cast a wide net, beginning with a broad search in Google Scholar followed by a narrower search in educational databases, including Academic Search Complete, Education Research Complete, Education Resources Information Center (ERIC), and SAGE Premier. We identified both peer-reviewed journal articles and publications from professional o… Show more

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Cited by 188 publications
(171 citation statements)
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References 35 publications
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“…Quality: the quality is defined as one of the works' strategies and academic researches' elements through which we can achieve excellence, exclusivity, goals, and ensure continuity (Schindler et al, 2015). Procedurally quality is defined as one of works' strategies which enable Najran University to achieve excellence in academic programs.…”
Section: Study Termsmentioning
confidence: 99%
See 1 more Smart Citation
“…Quality: the quality is defined as one of the works' strategies and academic researches' elements through which we can achieve excellence, exclusivity, goals, and ensure continuity (Schindler et al, 2015). Procedurally quality is defined as one of works' strategies which enable Najran University to achieve excellence in academic programs.…”
Section: Study Termsmentioning
confidence: 99%
“…Raqad (2014) has defined quality as the degree of the product or serve's appropriateness for use, which means the ability of the product or serve to present the thing which the recipient need, the use's appropriateness dependents on five basic elements represented in: design quality, matching quality, that the item or the serve be available, the safety of accessing the good or serve, the validity of the product or service's performance, since quality is defined as the degree of performance excellence and its conformity with established standards through foundation's perspective or from recipient's perspective. Schindler, Elvidge, Welzant and Crawford (2015) defined quality as a group of standards that help in achieving distinction and exclusivity, the quality is also based upon the processes of public accountability and the effective change procedures that based upon previous experiments, extensive experience, and distinguished skills, that in turn ensure continuity of performance processes, and achieving the hoped public goals. Quality is described to be meaningful, designed to improve the production, services, achieving the best expected results, providing all necessary requirements, and it is also exceptional as it makes sure that the products and offered services are distinctive, unique, and original.…”
Section: Introductionmentioning
confidence: 99%
“…Importantly, quality does not equal perfection, as it merely provides a means to measure the satisfaction of certain criteria and requirements/standards which ensure it. Therefore, it is recognized as "a never-ending journey" (Sârbu, Ilie, Enache, & Dumitriu, 2009;Schindler, Puls-Elvidge, Welzant, & Crawford, 2015). Martin and Stella (2007) distinguish two basic concepts of quality:…”
Section: Quality As a Multidimensional Conceptmentioning
confidence: 99%
“…Визначення «забезпечення якості» в контексті вищої освіти потребує постійних змін. Це пов'язано з тим, що кожний навчальний заклад мусить мати своє власне визначення цього поняття або має визначити ряд індикаторів, які оцінюють якість [43].…”
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