Decision support system based on BWM for Analyzing success factors affecting the quality in the Iraqi construction projects

Abstract

Creating a balance between cost, time, and quality in construction projects is always expected. It is possible to have a project with excellent quality and minimal cost, but at the expense of time, or vice versa. The goal of this paper is to discover, evaluate and prioritize the factors that most influence the desired construction projects' level of quality (success factors) in Iraq. Over a comprehensive review of literature, 11 potential quality-related factors were found to fall into the following five categories: client, contractor, design, materials, and project related factors. These factors' significance was determined using fuzzy Best Worst Method (BWM). Result shows the most three significant success factors influencing quality in the construction projects were related to contractor, client, and designer. These factors were financial competence of contractor, technical capability of client, and designer suitable selection with weights (30.84%, 15.58%, and 10.05%) respectively. These results conclude that maximization of the success factors will guarantee that the building sector achieves its quality objectives.