“…Although the links between progressive human resources (HR) practices and firm performance resemble more of a 'black box', due to the various factors that mediate the relationship (Chowhan, 2016;Hefferman and Dundon, 2016;Jiang et al, 2013), it is largely acknowledged that 'high road' HR practices may be correlated with positive organisational outcomes. Hence, the HPWS literature suggests that certain work practices have positive effects on individual and group productivity, because they improve, among others, the organisational climate, motivation, employee empowerment, loyalty and commitment, and lower turnover rates, (Camps and Luna-Arocas, 2009;Shin and Konrad, 2014;Tregaskis et al, 2013).…”