Coworker Exchange, Leader-Member Exchange, and Work Attitudes:P A Study of Coworker Dyads

Abstract

The purpose of this study is to examine how leader-member exchange (LMX) similarity might affect exchange quality between coworkers. This research also investigates the relationships of LMX and CWX (coworker exchange) to employees’ organizational commitment and job satisfaction. Each respondent from 76 nurses at three hospitals in Semarang were asked to rate the quality of the relationship he/she had with his/her supervisor, resulting in 76 LMX ratings. They were also asked to rate the quality of their relationships with each of their coworkers. A dyad was created where we had complete information on two employees rating one another. Once paired, a total of 146 dyads with complete LMX, CWX, and work attitude data were acquired. The results of this research indicate that the interaction between two coworkers’ LMX scores predicts CWX quality for the coworker dyad. After controlling for CWX, LMX quality is positively related to job satisfaction, but not to organizational commitment. Furthermore, after controlling for LMX, a greater diversity in a worker’s CWX relationship is negatively associated to his/her organizational commitment, but not to his/her job satisfaction. The interaction of CWX quality and CWX diversity, however, does not predict work attitude.

A qualidade da relação líder-membro e o empenhamento organizacional dos enfermeiros

“…High-quality or non-contractual relationships are characterized by the development of a partnership based on reciprocity, non-contractual behaviors, mutual trust, respect, affection, and solidarity. In low-quality relationship or contractual relationships (4) , leaders act as hierarchical supervisors, and the relationship is based on contractual functions (5) . According to the role theory, this approach presupposes that the relationship is developed over time (4) and, in spite of the quality of the relationship being mostly determined by the leaders, the collaborators also have the power to influence this process (3) , that is, the collaborators have a dynamic and active role.…”

Praktek dan Kebijakan Manajemen Sumber Daya Manusia pada Perbankan Syariah

“…Sebagaimana hasil studi sebelumnya yang menunjukkan bahwa "trust" akan memengaruhi besarnya sikap kerja karyawan, seperti kepuasan kerja dan komitmen organisasional (Wikaningrum, 2007).…”

Sources of Support for Employees in Sport Organizations

“…Many researchers have used Graen and Uhl-Bien's (1985) leader-member exchange scale after changing the word "supervisor" to "coworker" (e.g. Sherony & Green, 2002;Wikaningrum, 2007). Other researchers (e.g.…”

“…And this distinction becomes more unclear when the supervisors are higher in hierarchical system and when organizational support and supervisor support are measured at the same time (Rhoades & Eisenberg, 2002;Rhoades, Eisenberg, & Armeli, 2001) Meanwhile, other researchers have measured supervisor support by related measure of leader-member exchange (e.g. Hofmann & Morgeson, 1999;Settoon et al, 1996;Sherony & Green, 2002;Wayne, Shore, & Liden, 1997;Wikaningrum, 2007). Leader-member exchange scales include Scandura and Graen's (1984) Graen and Uhl-Bien's (1995) scale has been the most widely used in recent studies (e.g., Hofmann & Morgeson, 1999;Sherony & Green, 2002;Wikaningrum, 2007).…”

“…Hofmann & Morgeson, 1999;Settoon et al, 1996;Sherony & Green, 2002;Wayne, Shore, & Liden, 1997;Wikaningrum, 2007). Leader-member exchange scales include Scandura and Graen's (1984) Graen and Uhl-Bien's (1995) scale has been the most widely used in recent studies (e.g., Hofmann & Morgeson, 1999;Sherony & Green, 2002;Wikaningrum, 2007).…”