International Journal of Production Research volume 57, issue 13, P4261-4277 2018 DOI: 10.1080/00207543.2018.1509393 View full text
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Alessio Ishizaka, Cristina López

Abstract: The performance of a company is largely affected by that of its providers as they are a direct factor that determines product prices, flexibility and quality. It is therefore important to measure their performance. Several aspects need to be measured but traditional multi-criteria decision methods (MCDM) do not benchmark but only rank providers. Multi-criteria decision sorting methods are well indicated to benchmark activities into classes. In this paper, we present a modification of the AHPSort sorting method…

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