Corporate Social Responsibility and Contemporary Community Expectations

Abstract

This report evaluates the effectiveness of corporate social responsibility and contemporary community expectations. It analyses the definition of corporate social responsibility and the community expectations of CSR. The findings indicate that some company corporate social responsibility policy meet the community expectations. For instance, Westpac bank acts well in gender equality and scholar and Telstra has good performance in charity. However, there remain conflicts between CSR and community expectations. Optus collects customer information and leakage with careless conflicting legal element. Clean Tech provides the environmental service which is opposite of economic element in CSR. This report proposes some recommendations for company to keep balance for both CSR and community expectations.