Conceptual Framework for Evaluating Intuitive Interaction Based on Image Schemas

Asikhia, Obokhai Kess; Setchi, Rossitza; Hicks, Yulia; Walters, Andrew

doi:10.1093/iwc/iwu050

Cited by 14 publications

(3 citation statements)

References 25 publications

(33 reference statements)

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“…Hurtienne et al [10] proposed designing intuitive tangible user interfaces with the help of 'image schemas' and their metaphorical extensions. Also, Asikhia et al [11] had reported an approach for quantitatively evaluating the affective aspect or intuitive interaction. Also, similar to our exploration, Blackler et al [12] had attempted to explore the notion of the intuitive use of the product and how to design for the same.…”

Section: Related Researchmentioning

confidence: 99%

What is User’s Perception of Naturalness? An Exploration of Natural User Experience

Ghosh

Shruthi

Bansal

et al. 2017

Human-Computer Interaction - INTERACT 2017

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Natural User Interfaces (NUI) is now a well-researched topic. The principles of NUI in literature primarily focus on designing the user interfaces to be intuitively easy to use. But is it enough for a software product to just have an intuitive user interface to give a natural experience? Designing for a product imbibing overall naturalness requires encompassing of all the aspects of user experience, which is beyond just an interface design. This study contributes by taking a holistic approach in identifying what users perceive to be natural and what experiences make them feel so. We involved 36 participants with diverse demographics and personalities, giving them a variety of stimuli to elicit their perceptions of naturalness. These were found to be a combination of what they perceived to be natural through visual, cognitive as well as real life past and present experiences. The insights from this research helped us in deriving inferences on designing for what we call as Natural User Experience (NUX). We found that the level of naturalness does not remain same over time for the users; rather it goes through a stage based cycle. We also evolved strategies for improving the naturalness by advancing user's experience across these stages.

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Section: Related Researchmentioning

confidence: 99%

What is User’s Perception of Naturalness? An Exploration of Natural User Experience

Ghosh

Shruthi

Bansal

et al. 2017

Human-Computer Interaction - INTERACT 2017

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“…Recently, the use of image schemas has been proposed as a means for exploring intuitive interaction [7], [8]. Image schemas are defined as mental patterns that structure human experiences in the world [9].…”

Section: Introductionmentioning

confidence: 99%

Exploring User Experience with Image Schemas, Sentiments, and Semantics

Setchi

Asikhia

2019

IEEE Trans. Affective Comput.

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Although the concept of user experience includes two key aspects, experience of meaning (usability) and experience of emotion (affect), the empirical work that measures both the usability and affective aspects of user experience is currently limited. This is particularly important considering that affect could significantly influence a user's perception of usability. This paper uses image schemas to quantitatively and systematically evaluate both these aspects. It proposes a method for evaluating user experience that is based on using image schemas, sentiment analysis, and computational semantics. The aim is to link the sentiments expressed by users during their interactions with a product to the specific image schemas used in the designs. The method involves semantic and sentiment analysis of the verbal responses of the users to identify (i) task-related words linked to the task for which a certain image schema has been used and (ii) affect-related words associated with the image schema employed in the interaction. The main contribution is in linking image schemas with interaction and affect. The originality of the method is twofold. First, it uses a domain-specific ontology of image schemas specifically developed for the needs of this study. Second, it employs a novel ontology-based algorithm that extracts the image schemas employed by the user to complete a specific task and identifies and links the sentiments expressed by the user with the specific image schemas used in the task. The proposed method is evaluated using a case study involving 40 participants who completed a set task with two different products. The results show that the method successfully links the users' experiences to the specific image schemas employed to complete the task. This method facilitates significant improvements in product design practices and usability studies in particular, as it allows qualitative and quantitative evaluation of designs by identifying specific image schemas and product design features that have been positively or negatively received by the users. This allows user experience to be assessed in a systematic way, which leads to a better understanding of the value associated with particular design features.

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“…Balancing these high functional expectations and the correct interpretation of the product features by consumers are often difficult to meet when several technologies are located in the same device (Asikhia et al, 2015). For example, mobile phones have been equipped with different functionality comprising games, cameras and various softwares.…”

Section: Introductionmentioning

confidence: 99%

A User Experience Based Approach For Exploring Product Design

Asikhia¹,

Oviawe²,

Aigbomian³

2019

EPRA

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When users are confronted with the use of a tool, they develop a mental model of how the product should function. The usability of products can be improved by incorporating features that are beneficial in the context of use to aid the user in completing the task. This paper reports series of studies that explores the concept of users experience as a concept for exploring product design. An alarm clock was chosen to explore the concept in the study. Thirty six participants were recruited in study 1 and they were provided with structured questionnaire to complete. This was done in order to obtain deep insights into the user’s need. The identified needs from the structured questionnaire were collated and thereafter converted to engineering characteristics. These were later presented to another set of twenty five participants recruited to rank their importance in study 2. The ranking were averaged using the normalized weighting approach. At the end of the second study, a new prototype of the alarm clock was designed based on the five most important characteristics identified in the study. Finally, the alarm clock develop was compared with the conventional alarm clock available in the market using twenty participants recruited for study 3. The result shows the alarm clock developed from the study show significant performance rating compare to the conventional available in the market by the majority of the participants recruited in the study. KEYWORDS: User experience, Product design, Users need, Engineering characteristics, Normalised weighting approach

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Conceptual Framework for Evaluating Intuitive Interaction Based on Image Schemas

Cited by 14 publications

References 25 publications

What is User’s Perception of Naturalness? An Exploration of Natural User Experience

What is User’s Perception of Naturalness? An Exploration of Natural User Experience

Exploring User Experience with Image Schemas, Sentiments, and Semantics

A User Experience Based Approach For Exploring Product Design

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