2015
DOI: 10.5935/1415-2762.20150034
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Comunication and Patient Safety: Perception of the Nursing Staff of a Teaching Hospital

Abstract: RESUMOTrata-se de estudo quantitativo com delineamento exploratório-descritivo, cujos objetivos foram conhecer a percepção dos trabalhadores de enfermagem atuantes em um hospital de ensino acerca da dimensão abertura para as comunicações e respostas não punitivas aos erros e evidenciar a comunicação como fator relevante na cultura de segurança do paciente. O estudo foi desenvolvido em um hospital de ensino e a população foi constituída por 95 profissionais de enfermagem. A coleta de dados ocorreu por meio da a… Show more

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Cited by 7 publications
(9 citation statements)
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“…such as: hierarchy of positions, medical professional enhancement, disease focus, individual failures, professional punishment, concealment of assistance failures and inadequate or outdated practices (17,(19)(20) .…”
Section: Development Of Continuing Education Actionsmentioning
confidence: 99%
See 1 more Smart Citation
“…such as: hierarchy of positions, medical professional enhancement, disease focus, individual failures, professional punishment, concealment of assistance failures and inadequate or outdated practices (17,(19)(20) .…”
Section: Development Of Continuing Education Actionsmentioning
confidence: 99%
“…As all health professionals enhance this idea of collective responsibility, it will be possible to move towards a patient safety culture. To promote patient safety, it is necessary to promote a good relationship and cooperation in the team, with unity, respect and motivation between individuals of different levels of responsibility and lines of action in the institution (17,19,21) .…”
Section: Development Of Continuing Education Actionsmentioning
confidence: 99%
“…presentes nas UTINs, o que dificulta a implementação de táticas para diminuição dos fatores contribuintes (19) . O artigo um refere que os principais EAs são os distúrbios da termorregulação, distúrbios de glicemia, insuficiências respiratórias e extubação não planejada (ENP).…”
Section: Discussionunclassified
“…The act of communicating is fundamental for the development of the work of the Nursing team, since it influences the decision making and the implementation of the care to the patient. 19 It is noted that Cross-Cultural Nursing also refers to the capacity of health care providers and health organizations to understand and respond effectively to the cultural needs brought by the subjects. The ability to understand cultural differences is one of the main ingredients in ending health inequalities, since health services that respect and respond to the beliefs, practices and cultural needs of several patients can bring positive results for individual or collective health.…”
Section:  Theory Of Diversity and Universality Of Cultural Carementioning
confidence: 99%