Communication Between the Dental Laboratory Technician and Dentist: Work Authorization for Fixed Partial Dentures

Abstract

Information obtained from the responding laboratories included effectiveness of work authorization forms. There were some similar trends indicated by the large percentage of dental laboratories agreeing on lack of communication by the dentists as reflected by the work authorization forms.

Quality of communication between dentists and dental technicians for fixed and removable prosthodontics

“…This might reveal inadequate written instruction and communication between clinician and laboratory technicians. Which might be due to the fact that the dentist depends on the dental technician to construct the prostheses in specific manner and design, or the dentist interested in writing certain information in the work instruction form over other information, Also it could be due to weak undergraduate training in writing laboratory instructions [1]. Notwithstanding this, the results of this study were comparable, if not slightly better than that observed in other studies [4,28,5,[14][15][16]10,21,12].…”

“…Although, in 96% of the fixed restoration, the shade was indicated, 72% provide a diagram for staining and 73% were indicated the type of porcelain glaze. Using a diagram of a tooth for multiple shades is very helpful to the dental technician, especially in the fabrication of crowns in the anterior region, and indicating the type of porcelain glaze such as auto glazing, over glazing, or polishing [23,1]. Unlike other studies [28,15,16,21] which showed that the majority of the removable partial denture (RPD) cases were designed by the dental technician, this study showed that 95% of the removable partial denture (RPD) cases were designed by the dental practitioners.…”

“…Inadequate communication between dentist and dental laboratory technicians has been recognized widely in the literature [11,22,9,15,16,1,21,12]. There have been no previous studies conducted to evaluate the quality of communication between the dental practitioners and dental technicians in the Kingdom of Saudi Arabia.…”

“…The American dental association [3] has issued guiding principles to improve the relationship between the dentist and the dental technician. Clear effective communication of design features between dental practitioners and dental technicians has long been recognized as a main factor that contributes to the production of high quality fixed and removable prostheses [7,17,1]. Insufficient design information to the technician results in a prosthesis that is constructed with an inadequate consideration to important clinical and biological factors and this can cause tissue damage [20,15,16].…”

UK dental laboratory technicians' views on the efficacy and teaching of clinical-laboratory communication

“…Afsharzand et al 17 Please complete the second part of this questionnaire by ticking the appropriate box on the scale, with 0 equating to poor (worse) and 5 equating to very good (better)…”