2020
DOI: 10.1108/mbe-11-2019-0117
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Shikha Sharma

Abstract: Purpose The purpose of this paper is to identify and explore leadership capability for driving value co-creation in health-care service innovation. The leadership theories developed for leading within organization boundaries can no longer apply when customers and multiple participants are collaborating for innovative services. This study uses the dynamic capability theory to identify leadership capability that supports value co-creation in health-care service innovation. Design/methodology/approach Two case…

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