pfeiffer j.a., wickline m.a., deetz j. & berry e.s. (2012) Journal of Nursing Management 20, 390–400
Assessing RN‐to‐RN peer review on clinical units
Aim The primary purpose of this study was to measure informal registered nurse (RN)‐to‐RN peer review (defined as collegial communication about the quality of nursing care) at the work‐unit level.
Methods Survey design with cluster sampling of 28 hospital or ambulatory care units (n = 541 respondents). Results were compared with existing patient safety and satisfaction data. A chi‐squared test was used to compare responses against nurse characteristics.
Results Nurses agreed that RN‐to‐RN peer review takes place on their units, but no correlation with patient safety and satisfaction data was found. Misunderstandings about the meaning of peer review were evident. Open‐ended comments revealed barriers to peer review: fear of retribution, language barriers and lack of professionalism.
Conclusions Nurses need clarification of peer review. Issues with common language in a professional environment need to be addressed and nurses can learn collaboration from each other’s cultures.
Implications for nursing management Managers should support RN‐to‐RN peer review on clinical units. Methods used here may be useful to assess current departmental nurse peer review.