“…Some authors add a fourth component connected with the influence of technology on the financial service industry (Shih, 2008). On the contrary, others use a synthetic measure to examine the IC efficiency, such as as HCE, SCE and RCE (Poh, Kilicman & Ibrahim, 2018;Rehman, Aslam & Iqbal, 2022) or employ VAIC or other similar methods such as VAICTM to analyze the performance of banks, focusing on IC and its influence on different aspects of banks' market position (Cabrita & Vaz, 2006, Mavridis, 2005Alhassan & Asare, 2016;Goh, 2005;El-Bannany, 2008;Al-Musali & Ismail, 2014;Singh, Sidhu, Joshi & Kansal, 2016;Mohammed & Irbo, 2018;Umanto & Atmoko, 2018;Xu, Haris & Yao, 2019;Neves & Proença, 2021;Yaseen & Al-Amarneh, 2021) or base their research on case studies (Murthy & Mouritsen, 2011;Hosseini & Owlia, 2016;Nawaz & Ohlrogge, 2022). Measuring IC using a survey is still unique (Cabrita & Bontis, 2008;Curado, 2008;Mention & Bontis, 2013).…”