City Feed

Abstract

Crowdsourcing implies user collaboration and engagement, which fosters a renewal of city governance processes. In this article, we address a subset of crowdsourcing, named citizen-sourcing, where citizens interact with authorities collaboratively and actively. Many systems have experimented citizen-sourcing in city governance processes; however, their maturity levels are mixed. In order to focus on the service maturity, we introduce a city service maturity framework that contains five levels of service support and two levels of information integration. As an example, we introduce CITY FEED, which implements citizen-sourcing in city issue management process. In order to support such process, CITY FEED supports all levels of the maturity framework (publishing, transacting, interacting, collaborating, and evaluating) and integrates related information relationally and heterogeneously. In order to integrate heterogeneous information, it implements a threefold feed deduplication mechanism based on the geographic, text semantic, and image similarities of feeds. Currently, CITY FEED is in a pilot stage.

Quality of Citizen Reporting Tools at Municipal Level

“…Citizens will not use technology with poor performance, difficult to operate, with safety and privacy threats. Much of the research is therefore focused on the technology itself (Consoli et al, 2015;De Filippi et al, 2016;You et al, 2016). However, technology itself cannot ensure the satisfaction of users.…”

“…(e.g. Torres, 2007;Nam, 2012;You et al, 2016;Motta et al, 2014) Participation application, e-participation…”

Technology helping Citizens to express their Needs and Improve their Neighborhood

“…(11), non-emergency reporting system (5) [6], [7], [8], [9], [10], [21], [28], [30], [31], [32], [34], [35], [36], [43], [45], [49] 3. Problem solved city issues(2), urban incident(2), public infrastructure defect(1), maintenance(2), urban issues(1), civic issues(2), utilities(1), urban fault(1), pothole(1), daily life issues(1), local public service (1) [2], [3], [4], [5], [11], [16], [19], [24], [27], [29], [37], [46], [47], [50], [51], [54], [55] 4. Activity related to citizens citizen sourcing(8), urban sensing(5), citizen reporting(16), requests and complaints(2), citizen participation(7), citizen engagement(2), crowdsourcing(5), tracking(1), social reporting(1), we-government(1), feedback (2) [1], [3], [4], [11], [13], [14], [19], [22], [26], [27], [30],…”

“…Activity related to citizens citizen sourcing(8), urban sensing(5), citizen reporting(16), requests and complaints(2), citizen participation(7), citizen engagement(2), crowdsourcing(5), tracking(1), social reporting(1), we-government(1), feedback (2) [1], [3], [4], [11], [13], [14], [19], [22], [26], [27], [30], [32], [33], [37], [39], [40], [41], [42], [46], [47], [48], [50], [51], [52], [53], [54], [55] 2[5], [15], [27], [29], [44] System (18) [2], [6], [7], [8], [9], [10], [12], [18], [19], [20], [21], [23], [24], [28], [32], [35], …”

Hierarchical Vehicle Scheduling Research on Tide Bicycle-Sharing Traffic of Autonomous Transportation Systems

“…Particularly driven by diverse and emerging technologies and demands, ITS is evolving into ATS, which illustrates that MS should be autonomously fulflled and managed by more intelligent systems with fewer human intervention [30]. Terefore, it is an urgent need to study and improve the monolithic strategies and rationalize the actual demands to achieve hierarchical and autonomous scheduling of bicyclesharing, thus rationally guiding the provision of the LMS by ATS.…”