Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0
Dimitrios Buhalis,
Leonidas Efthymiou,
Naziyet Uzunboylu
et al.
Abstract:PurposeAmidst ongoing digital transformation, the current paper provides a 360-degree overview of technology-adoption in Tourism and Hospitality. By combining and consolidating a wide range of sources, mainly in the tourism literature, the analysis depicts how the complex technological ecosystem often enhances or hinders the successful adoption, integration and interoperability of different technologies.Design/methodology/approachThe critical review method was used to assess, analyse and synthesise existing li… Show more
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