2014
DOI: 10.1109/edocw.2014.53
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Abstract: In industrial areas with a highly competitive environment all enterprise functions are expected to contribute to efficient operations and an economic cost structure. Serviceorientation and cloud computing offer approaches to achieve more efficiency in the use of computing resources and more flexibility with respect to outsourcing strategies. The systematic management of the capabilities of an enterprise, which often are reflected in the business services offered to customers and the technical services associa…

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