Development projects often cause conflicts. For supporting negotiation during conflict situations, this research has built a model that can provide a mediator with information about stakeholders' perception of the situation and other stakeholders. Also, the model's feasibility has been tested in a real conflict case.In the case study, the model has successfully been used to clarify the overall situation of the conflict by argument trees and a table of decision making. Subsequently, it has found a crucial misp…
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