&dquo; THE FIRST essential in improving casework service to clients is to acquire the habit of careful observation and accurate written description. The next essential is to learn to analyze and interpret the data, and to record one's thinking in the case record.&dquo; So wrote the late Gordon Hamilton in 1946, since when therc has been no major writing about casework recording. Probation officers have paid more attention to the subject (and, dare one add, developed more practical skill?) than any other body …
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